Kristina Hill
Flight Attendant
Denver | United States
Skills
No information
Industries
Fashion
In my own words
— KristinaI graduated in 2016 with a degree in Consumer Services, emphasis in Fashion Merchandising and Design, and have since gained experience in merchandising, retail management, and customer service.
In three years as a Flight Attendant, I have refined many intangible skills like dependability, communication, and adaptability. I'd say I am a rare combo of both grit and empathy. Since establishing new career goas, I have been searching for a opportunity where I can use my creativity, collaboration, and drive to build the tangible skills it takes to succeed in the apparel or textile industries.
Trajectory
May 2018 — Now
Flight Attendant · Frontier AIrlines
Provide comfort passengers through diligent customer service
Communicate effectively and work cohesively with crew members
Demonstrate strict punctuality and professionalism
Empathize with upset passengers while using de-escalation strategies and techniques
Nov 2016 — Mar 2018
Sales Supervisor · Macys
Reported analyzation of customer feedback and department results to executives at store and district levels
Created operational checklist for associates to boost efficiency, consistency, and organization
Assembled product knowledge binder for associates' reference to drive sales
Enhanced community outreach by coordinating Prom/ Homecoming events
Effectively resolved fulfillment concerns for online shoppers using problem
solving and innovation in store.
Jun 2016 — Aug 2016
Merchandising Intern · Dollywood Inc
Researched trend/color forecast, target market, and observed consumer shopping patterns to present buyer inspiration for PO
Utilized research to assemble and place Fall 2016 PO
Planned and executed merchandise placement on sales floor
Trained coworkers with product knowledge to increase sales
Organized and updated stock room, pulling pieces that should be on sales floor
Activity
Education history
Carson Newman University
Consumer Services | 2012 - 2016
