Kristina Hill
Flight Attendant · Frontier AIrlines
Denver, CO
In My Own Words
I graduated in 2016 with a degree in Consumer Services, emphasis in Fashion Merchandising and Design, and have since gained experience in merchandising, retail management, and customer service. In three years as a Flight Attendant, I have refined many intangible skills like dependability, communication, and adaptability. I'd say I am a rare combo of both grit and empathy. Since establishing new career goas, I have been searching for a opportunity where I can use my creativity, collaboration, and drive to build the tangible skills it takes to succeed in the apparel or textile industries.
Work Experience
Flight Attendant
Frontier AIrlines2018 – Present
Provide comfort passengers through diligent customer service Communicate effectively and work cohesively with crew members Demonstrate strict punctuality and professionalism Empathize with upset passengers while using de-escalation strategies and techniques
Sales Supervisor
Macys2016 – 2018
Reported analyzation of customer feedback and department results to executives at store and district levels Created operational checklist for associates to boost efficiency, consistency, and organization Assembled product knowledge binder for associates' reference to drive sales Enhanced community outreach by coordinating Prom/ Homecoming events Effectively resolved fulfillment concerns for online shoppers using problem solving and innovation in store.
Merchandising Intern
Dollywood Inc2016 – 2016
Researched trend/color forecast, target market, and observed consumer shopping patterns to present buyer inspiration for PO Utilized research to assemble and place Fall 2016 PO Planned and executed merchandise placement on sales floor Trained coworkers with product knowledge to increase sales Organized and updated stock room, pulling pieces that should be on sales floor
