Kendall Walker

- Took full advantage of the opportunity to learn about social media industry while gaining valuable work experience, building skills, and making networking connections to supplement a foundation in the marketing industry. - Managed and created content for Facebook and Instagram social media accounts including optimization and audience engagement. - Developed detailed and organized social media calendar to remain updated on all weekly postings. - Collaborated/brainstormed with supervisor to develop campaign ideas to enhance digital marketing strategy.

- Created consumer-targeted content for spa’s multiple social media accounts and played a key role in developing posting schedule; assisted with marketing and advertising initiatives. - Provided high-quality, professional customer service in-person and online through identifying/addressing sales and customer needs, scheduled appointments, and made reminder phone calls for upcoming and follow-up appointments. - Resolved customer issues and provided suitable solutions to booking errors and other service matters in a professional manner. - Maintained clean and organized environment for staff and clients.

- Collaborated with a large team provided exemplary care for all patients to realize the best healthcare outcomes. - Managed responsibility for scanning patient health records into electronic form and electronically authorizing patients’ health insurance. - Performed administrative duties including answering phones and booking patient appointments. - Maintained and cleaned all machinery used in the office to maintain clean environment for patients.