Kendall Walker
Social Media Intern · Mount of Olives Church
Trabuco Canyon
In My Own Words
Creative, results-focused professional with experience managing social media accounts, creating targeted content, and assisting with marketing campaign strategy development. Instrumental in increasing social media audience and prospective customer engagement.
Proven ability to contribute to successful ad and digital marketing campaigns across social media multiple platforms utilizing effective SEO/SEM strategies to maximize reach to potential reach to customers. Expertise in managing customer relationships and providing exceptional customer service experiences. Works collaboratively on teams and with management while brainstorming for ideas to implement strategic marketing projects.
Work Experience
Social Media Intern
Mount of Olives Church2021 – 2021
- Took full advantage of the opportunity to learn about social media industry while gaining valuable work experience, building skills, and making networking connections to supplement a foundation in the marketing industry. - Managed and created content for Facebook and Instagram social media accounts including optimization and audience engagement. - Developed detailed and organized social media calendar to remain updated on all weekly postings. - Collaborated/brainstormed with supervisor to develop campaign ideas to enhance digital marketing strategy.
Spa Receptionist/ Social Media Manager
Marriott Renaissance Club Sport2019 – 2021
- Created consumer-targeted content for spa’s multiple social media accounts and played a key role in developing posting schedule; assisted with marketing and advertising initiatives. - Provided high-quality, professional customer service in-person and online through identifying/addressing sales and customer needs, scheduled appointments, and made reminder phone calls for upcoming and follow-up appointments. - Resolved customer issues and provided suitable solutions to booking errors and other service matters in a professional manner. - Maintained clean and organized environment for staff and clients.
Auxiliary Technician
Griffin Optometric Group2015 – 2017
- Collaborated with a large team provided exemplary care for all patients to realize the best healthcare outcomes. - Managed responsibility for scanning patient health records into electronic form and electronically authorizing patients’ health insurance. - Performed administrative duties including answering phones and booking patient appointments. - Maintained and cleaned all machinery used in the office to maintain clean environment for patients.
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