Kelly Rabe
Billing Specialist · Intermedia
Campbell, CA
Work Experience
Project Coordinator
RiverRock Real Estate Group2020 – 2021
* Provide support to multiple Property Managers for as many as seven properties consisting of retail, office, and industrial * Invoice processing/coding via Yardi or Nexus (MRI), track monthly invoices/COIs/tenant service requests * Maintain vendor, tenant, project files, all tracking logs, assist with budget preparations and monthly reports * Prepare/execute Service Agreements, POs, Amendments monitor vendor performance and bid out services * Assist PM in monthly property inspections ensuring all are well maintained/operating efficiently, meet vendors/coordinate schedules at property
Office Administrator
Simon Property Group2016 – 2020
* Provide administrative/financial support to the General Manager/Operations Director/Marketing Director/Leasing Manager relating to Accounts Payable and Accounts Receivable (JDE), procurement to pay requisitions (ERP)/POs, property budget, certificates of insurance, Service Agreements (DocuSign) and maintain tenant, vendor and customer relations. * Coordinates short term leasing agreements (Salesforce), including tracking and updating as needed milestones; obtaining/processing monthly rent/tenant and sales. * Performs general office administrative tasks (ordering/maintaining inventory of office supplies/equipment within budget). * Maintains the Fleet Management of vehicle titles, auto insurance and reconciles purchases. * Administers Human Resources tasks (WorkDay), including processing documents for new hires/onboarding, processes payroll, and other personnel status changes including training staff (traveling to other locations to train as well). * Maintains various reporting systems: OSHA, CTI (Yardi) sales, Tenant Activity Report (TAR), Utility Meter Data, Equipment Log, JDE, Hubble, Microsoft Office and others.
General Manager
Divers Direct2010 – 2015
* Managed all store operations, including full responsibility for sales and profitability, guest services, merchandising, inventory/shrinkage & expense control, human resources/staff management, and operating costs. * Coordinated all promotional and marketing activities, including events, trade shows, strategic partnerships, social media, and monthly community events. * Supervised/trained Sales Associates, Assistant Managers, SCUBA Instructor, other area GMs to resolve any complex customer service issues. * Increased sales 34% by implementing Social Media tactics and other sale strategies. * Conducted staff recruiting, hiring, training, scheduling, and development, including performance management * Maintained the payroll, keeping it within the targeted spend percentage. * Managed all aspects of merchandising within the store, researching and recommending merchandising enhancements. * Served as the replenishment buyer keeping inventory within budget, projecting requirements based on sales history. * Supervised tank filling, tank inspection, compressor maintenance, and SCUBA instruction. * Performed routine financial analysis of reports for sales and expenditures, projecting future sales (NetSuite/Google Docs). * Inventory shrinkage kept at below industry standard of 1.5% with year-over-year reductions ending at.5%. * Voted Divers Direct Best Networking/Business Partner Award 2015 and Divers Direct Best Store Events Award 2013.
Assistant Manager
Coach, Inc2007 – 2010
* Motivated and supervised sales associates, receiving Service Leader Excellence Award. * Coordinated and executed new floor-sets every month, reconciling shipment reports records. * Interviewed and hired staff, then developed Associates sales techniques and merchandising strategies to achieve goals.
