Katie Schoephoerster

Retail District Recruiter

2019 – 2020

• Effectively assess and screen applicants using Taleo • Performed full cycle recruitment process • Managed recruitment and retention for 18 locations approx. 475 employees • Assessed and provided hiring solutions to management • Managed store mentors responsible for delivering group interviews and welcome days • Liaison between employees and HR • Organized and participated in career fairs, created job postings and searching strategies • Coordinated social events including sustainability initiatives and team building for retention purposes • Assures execution of marketing, sales promotions, special events, and promotional activity to maximize sales performance

Southern California Area Manager

2016 – 2019

Retail Development Manager

• Oversee 25 retail locations • Regularly visit assigned stores • Act as liaison between assigned stores and home office • Oversee all staff • Effectively communicate sales expectations to Store Managers • Recruit, hire and onboard • Responsible for merchandising stores • Direct Stores Managers as it relates to customer service, staffing levels, merchandising, store operations, and community involvement. • Review store environments to identify successes, problems, concerns, and opportunities for improvement in order to provide coaching to the management team to maximize operational efficiency and revenue generation • Review sales performance of stores. Establish plans and take steps to achieve those plans. Set individual goal setting for each store/team. • Train and motivate store teams to ensure exceptional sales and customer experience. • Ensure Store Managers are managing and controlling operational expenses including payroll and hours scheduled within planned budget. • Assures execution of marketing, sales promotion, special events, and promotional activity to maximize sales performance. • Plan and execute 2 trunk shows per month

Los Angeles District Manager

2015 – 2016

• Oversee 5 retail locations including: Malibu, Santa Monica, Beverly Hills, Venice and Manhattan Beach • Regularly visit assigned stores • Act as liaison between assigned stores and home office • Oversee all staff • Effectively communicate sales expectations to Store Managers • Recruit, hire and onboard • Responsible for merchandising stores without schematic or floor set • Direct Stores Managers as it relates to customer service, staffing levels, merchandising, store operations, and community involvement. Review store environments to identify successes, problems, concerns, and opportunities for improvement in order to provide coaching to the management team to maximize operational efficiency and revenue generation • Review sales performance of stores. Establish plans and take steps to achieve those plans. Set individual goal setting for each store/team. • Train and motivate store teams to ensure exceptional sales and customer experience. • Ensure Store Managers are managing and controlling operational expenses including payroll and hours scheduled within planned budget. • Assures execution of marketing, sales promotion, special events, and promotional activity to maximize sales performance. • Review and approve all schedules prior to associate submittal.

District Manager

2012 – 2015

• Regularly visit all stores locations; 9 total. Act as a liaison between assigned stores and Home Office to communicate store and organizational needs. • Oversee all staff (Store Mgrs) • Direct Stores Managers as it relates to customer service, staffing levels, merchandising, store operations, and community involvement. Review store environments to identify successes, problems, concerns, and opportunities for improvement in order to provide coaching to the management team to maximize operational efficiency and revenue generation. • Review sales performance of stores. Establish plans and take steps to achieve those plans. Set individual goal setting for each store/team. • Train and motivate store teams to ensure exceptional sales and customer experience. • Ensure Store Managers are managing and controlling operational expenses including payroll and hours scheduled within planned budget. • Communicate the visual merchandising directive per the Editorial Calendar. Help facilitate floor set. • Assures execution of marketing, sales promotion, special events, and promotional activity to maximize sales performance. • Review and approve all schedules prior to associate submittal. • Coordinate and supervise all store opening procedures. Create store layout, racking and set-up for all locations. Spend 1-2 days setting the store w/ fixtures, merchandise, and operational supplies before soft/grand opening. • Recruit, interview, hire, and train for all store locations. • Facilitate 1-2-day Home Office training for all locations. • Work directly with VP Stores/VP Marketing to develop integrated approaches to increase sales results, staff development and overall company imag

Orange County District Manager

2005 – 2012

• Oversee 10 retail locations in Los Angeles and Orange County • Regularly visit all stores locations; 10 total. Act as a liaison between assigned stores and Home Office to communicate store and organizational needs. • Oversee all staff • Direct Stores Managers as it relates to customer service, staffing levels, merchandising, store operations, and community involvement. Review store environments to identify successes, problems, concerns, and opportunities for improvement in order to provide coaching to the management team to maximize operational efficiency and revenue generation. • Review sales performance of stores. Establish plans and take steps to achieve those plans. Set individual goal setting for each store/team. • Train and motivate store teams to ensure exceptional sales and customer experience. • Ensure Store Managers are managing and controlling operational expenses including payroll and hours scheduled within planned budget. • Assures execution of marketing, sales promotion, special events, and promotional activity to maximize sales performance. • Review and approve all schedules prior to associate submittal. • Recruit, interview, hire, and train for all store locations.

Flight Attendant

2000 – 2005

AA

2005

AA