Josh Wills

Josh Wills

Commander · Airspace Technologies

Oceanside, CA

In My Own Words

<p>Extensive knowledge and experience working within Consumer Packaged Goods and the Surf/Skate/Snow industry, specifically marketing, retail, finance, distribution, and wholesale. Has the ability to manage multiple people at the same time while focusing on job at hand. Ability to learn on the move and adapt to any situation. Excellent attitude and strong negotiation/interpersonal skills, as well as great communications skills. Works well in both team and individual environments. Extremely motivated, very artistic & creative, great at thinking outside the box and strives in high-pressure situations. Experience working with people face to face to help maintain productive business relationships and provide proper representation of company goals and ethics. CA Property & Casualty Insurance License(OM50416), CPR certified. Certified Stand-Up Paddle Instructor. Proficient in Podio, Full Circle; Quickbooks; Microsoft Office(Word, Excel, PowerPoint); Macintosh Sonoma; Adobe Creative Suites(Illustrator, Bridge, Dreamweaver, Photoshop, Flash), eClinical Works, Map Point. </p><p>My Top Ten Skills are:</p><p>1. Organization: Ability to manage multiple tasks, orders, and shipments efficiently while maintaining accuracy and attention to detail.</p><p>2. Time Management: Capacity to prioritize tasks effectively, ensuring timely processing and shipping of orders to meet customer deadlines.</p><p>3. Inventory Management: Proficiency in managing stock levels, conducting regular inventory counts, and optimizing warehouse space utilization.</p><p>4. Communication: Strong verbal and written communication skills to coordinate with warehouse staff, vendors, and other stakeholders, as well as to provide updates to management and customers.</p><p>5. Problem Solving: Aptitude for quickly identifying and resolving issues that may arise during the fulfillment process, such as inventory discrepancies or shipping delays.</p><p>6. Technology Proficiency: Familiarity with order management systems, inventory tracking software, and other relevant tools to streamline processes and maintain accurate records.</p><p>7. Attention to Detail: Ability to accurately process orders, verify product information, and ensure correct labeling and packaging to prevent errors and minimize returns.</p><p>8. Customer Service Orientation: Commitment to providing excellent service to customers by ensuring orders are processed accurately, shipped promptly, and inquiries are handled promptly and professionally.</p><p>9. Teamwork: Capacity to collaborate effectively with colleagues in the warehouse, as well as with other departments such as sales, customer service, and logistics, to achieve common goals and objectives.</p><p>10. Adaptability: Flexibility to adapt to changing priorities, seasonal fluctuations in demand, and unexpected challenges in the fulfillment process while maintaining productivity and quality standards.</p>

Work Experience

Commander

Airspace Technologies

2020 – Present

• Courier within the Healthcare, Aerospace, & Medical sector • Pickup & Deliver everything from organs for transplant to aircraft parts • Frequently visiting hospitals, labs, healthcare facilities, & pharmacies in San Diego, OC, and Inland Empire • STA Certified for Airport Cargo pick up & delivery

Marketing + Insurance Agent/Broker

Cinquini Insurance Services, LLC

2018 – 2018

-Create Social Content(IG,FB) -Phone Sales, Cold Calling -Customer Service -Field Sales

Field Marketing Manager

Health Warrior

2014 – 2018

-Recruited, hired, trained, and scheduled all part time Demo Warriors for Health Warrior’s in-store and field demo program -Identifying, planning, and executing extraordinary field marketing events in the region that align with Health Warrior’s Brand Strategy -Coordinated over 2,500 events from 2014-2018 -Identified, cultivated, and activated regional influencers as brand advocates for Health Warrior(164 in Southern Pacific) -Built regional field marketing strategies and execution plans (including monthly calendars) with management that reflected company national strategy on a local level -Developed a deep understanding of our customers, consumers, competitors, the regional market, and emerging trends and created unique marketing programs -Integrated field activations with key sales efforts supporting key retailers in the region -Drove consumer trial in key retailers and at events, while building awareness regionally via grass roots and word of mouth tactics and local media -Strategically scheduled demos in key retail accounts throughout the region in close coordination with Field Leadership Team and Area Sales managers -Administrative Responsibilities: reviewed and approved all hours reports, demo reports, and expense reports entered by demo warriors -Provided monthly product innovation ideas, event ideas, and sales strategies -Designed marketing materials for events, trade shows, and ambassador appreciation - Increased Natural retail sales in Southern CA, NV, & AZ

Store Manager & Surf/SUP Instructor

Costa Azul Surf Shop

2013 – 2013

-Promote all Costa Azul products -Conduct Surf & Stand Up Paddle Lessons -Open/Close Store -Answer all customer questions to the fullest of my ability -Maintain appearance of store -Update and maintain all aspects of internet sales, as well as shipping & logistics -Operate register/Count money in register upon open/close -Constantly update displays to attract more customers & inform them of new product -Contact, interact, and respond to potential customers via internet & phone -Restock inventory on floor & tag all pieces with price tags -Customer Service -Manage schedule and employees

Asset Coordinator(AZ & CO)

Property Preservation Servicing, LLC

2012 – 2013

-Maintain bank owned assets & properties in Arizona & Colorado, specifically homes in pre-foreclosure and foreclosure -Hire & Manage independent contractors to perform various types of work on bank-owned homes -Organize, review, and submit invoices to accounting department for contractor payroll -Communicate clearly with team to confirm all logistics and details of work necessary -Work with speciality companies to ensure proper steps were taken to have homes fixed correctly, ex. send in mold specialist to get samples and then have samples taken to specific lab for testing -Work with city & county officials, as well as police department, to correct code violations or remove trespassers from home -Review work completed via photos taken before, during, & after -Map routes for contractors to ensure most efficient usage of time and to monitor mileage -Work together with co-workers managing other states to ensure specific borderline assets could be maintained -Negotiating price points for contractors to travel extended distances to perform work -Control situations between contractors and tenants that have had issues with bank and payments on their property, as well as with neighbors whom had issues with property -Create monthly reports summarizing asset status and strategy -Work with managers to focus on specific assets and ways to improve and increase productivity

Sales Associate

Hurley International

2011 – 2012

-Open/close store(Key Holder) -Promote all Hurley products & upcoming Hurley events -Customer Service -Merchandising -Operate POS system and provide training -Count money in register upon open/close as well as money in safe -Constantly update displays to attract more customers & inform them of new product -Hourly update of store’s total sales -Restock inventory on floor & tag all pieces with security tags -Assist with Factory Sales and Events on Campus

Surf/SUP Instructor

Royal Hawaiian Surf Academy

2010 – 2011

-Surf & SUP Instructor -Kayak Tours -Open/Close Shop -Sell Island Adventures/Excursions for Marriott Hotel -Promote Maui Jim Sunglasses -Promote local business

Surf & Travel Guide

Kima Surf

2009 – 2010

- Organize trips and drive guests to different surf breaks around the island of Bali - Show guest popular attractions around Island - Give spot/break introduction and point out the characteristics of reef surfing and hazards - Pick up & drop off guests from airport - Rent surfboards, mountain bikes, additional equipment to guests - Coaching: post-surf video analysis, board evolution, and technique - Teach theory lessons on material maintenance, wave know-how and surf rules - Provide help & medical assistance to guests

Accounting Clerk

Paul Frank

2005 – 2007

- Organizing Past Invoices(Domestic & International), Credit Memos, Return Authorizations, & Chargebacks - Formulated monthly and daily shipping reports - Formulated monthly and daily promo reports - Obtaining late payments from domestic accounts with outstanding debts - Shut down and close building in the evening - Help organize warehouse sales and other Paul Frank events - Archive all past files by scanning them into a specific computer program - Handled credits and collections for all domestic accounts and 2 major domestic accounts(Nordstrom & Macy's) - Performed and recorded Domestic and international walkthroughs - Monitored all domestic orders

Accounting Intern

VOLCOM

1998 – 2001

- Filing - Small Projects - Airport Pickups - Warehouse Inventory - Warehouse Sales

Education

Arts & Sciences

University of Colorado, Boulder

1999 – 2005

Arts & Sciences

Interests

DivingCampingSportsCreativityConversationsTradeshowsSkillsSurfingsurfboard construction

Skills

Industries

BikeMoto & PowersportsMusicSkateStreetwearTechHealth & FitnessSurfGolfDiveCreative AgenciesFashionFishingLifestyleOutdoorRunSnowSwimTriathlonWakeYogaOther

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