Jonathan Lee

- Drove the product launches of cycling related hard and soft goods, from components and complete bikes to seasonal apparel, through eCommerce, B2B, and affiliate sales channels. - Master User of Product Information Management (PIM) system, Contentserv, and managed system improvement and upgrades for global users. - Developed processes and systems for tracking marketing assets to ensure alignment with global product launch dates. - Built a cohesive team of 4 full-time employees and 4 contracted offshore workers; established an internal knowledge base, allowing the team to work self-sufficiently. - Partnered with cross-functional teams in marketing, creative, brand, and product development to enhance the customer experience through product collateral and metadata for all digital sales channels.

- Directed the collateral collection process, from kickoff to publishing on web and print, using JIRA to manage tasks to deliver collateral updates for thousands of products. - Managed production of all printed materials and displays for annual on-site Retailer Event. Included thousands of pieces, ranging from small cards to large banners, with 100% on time delivery. - Drove system and process improvements, such as managing the development of an automated program to generate sell sheets and printable catalogs within seconds versus weeks, saving thousands of labor hours per year globally. - Led the global product collateral system migration from an in-house PIM to Contentserv; Documented requirements, drove customizations, and provided training. - Managed and delivered thousands of digital assets through ProofHQ, Adobe Scene7, and PicturePark while maintaining product embargoes and global user permissions.

- Consultant to an incentive program aimed at accelerating winter sports manufacturing in Zhangjiakou (ZJK), China, the co-host city of the 2022 Beijing Winter Olympics. - Conducted comprehensive tours of manufacturing facilities and ski resorts in ZJK, effectively managing program requirements from local government officials and contracts from US-based snow sports companies. - Organized and facilitated in-person meetings in ZJK, China, and Palo Alto, CA, as well as periodic virtual meetings, while ensuring effective communication and progress towards contract details and manufacturing milestones.

- Developed and maintained product specifications for organic food ingredients. - Managed food safety documentation through internal databases, MS Office, SharePoint, and Axapta. - Managed vendor approvals through risk assessment, based on external audits and adherence to food safety standards.

- Transitioned the company from a start-up to a leading discount snow sports retailer, with a dominant online presence and 2 brick and mortar locations. - Procured annual product inventory through international vendor relations. - Developed a product line of skis to fill inventory gaps through offshore manufacturing; managing the process from concept to delivery of finished product. - Managed online product catalog consisting of thousands of SKUs, using template engines, osCommerce, and other eCommerce tools, while employing SEO standards.