Joel Rivera
Customer Support Specialist
Bonsall | United States
Skills
No information
Interests
Bicycling & snowboarding.
Industries
Bike
Outdoor
Skate
Snow
In my own words
— JoelBusiness professional in the field of purchasing and supply chain with a background in textiles and manufacturing.
Highly versatile team-player that is willing and capable to do what needs to be done.
Trajectory
Feb 2022 — Apr 2025
Customer Support Specialist · Canyon Bicycles USA, Inc.
• Guide and assist current, new, or potential customers on the Canyon experience of bicycles via call, chat, email or other online resources.
• Research and analyze customer requirements providing detailed support for their experience.
• Maintain and update collaborative working files and communications.
Jul 2021 — Jan 2022
Production Manager · Applied Composite Solutions
• Document Control and Management. Create and maintain production schedules, job travelers, shipping data-packs, and collaborative file server.
• Research and purchase raw materials for production.
Sep 2014 — Oct 2020
Purchasing Manager · Fili D'oro, Inc
* Responsible for all product related issues; accurate SKU specifications and pricing, stages of production and delivery times, inventory reconciliation and quality control resolution.
* Management of all purchasing activities; forecasting, purchasing, receiving, quality control, and warehousing.
* Established and fostered regular interaction with foreign vendors.
Jan 2013 — May 2014
Inventory Manager · LMP / Mail Order, Inc.
* Responsible for all inbound products and material; receiving, distribution, processing, and warehousing.
* Tasked with daily reconciliation of receipts and purchase orders.
* Pro-actively maintain inventory and warehousing activities.
* Management of stockroom and processing clerks; 5 employees.
Activity
Education history
California State Polytechnic University, Pomona
Bachelors of Science | 2006 - 2008
