Jennifer Bang

Account Executive - Pacific Sunwear - 500 door national retailer • Increased customer satisfaction by developing solid relationships with a 40-person buying team. • Enhance profitability by creating weekly selling reports to measure current strategic plans. • Improved brand awareness by launching a national employee education program. • Expanded product line by designing visual portfolios for forecast and on-order assortments. • Raised efficiencies by creating a cross-docking supply chain process for merchant and logistics. • Improved vendor compliance and reduced soft costs by 20% in 2011-2014.

Direct oversight of Men’s and Women’s departments including sales, operations, marketing, merchandising and event planning. Collaborated weekly with buying team on inventory flow and product selection. Created a thriving customer base through networking, quality service, and community outreach events. Designed and implemented all department visual merchandising directives. • Increased earnings with the generation of $7M department sales, 4 consecutive YOY increases. • Improved morale by recruiting, hiring, training, and mentoring 30 sales team members. • Elevated customer service receiving the “Customer Service All-star” award three years. • Sales contribution of $330,000+, receiving the Pace-Setter All-star Sales award seven years.