Jen Green
Accounts receivable manager
United States
Skills
No information
Interests
No information
Industries
Moto & Powersports
Surf
Wake
In my own words
— Jen<p>Dependable and hardworking professional who thrives on new challenges.
Known for being ethical, detail-oriented, and resourceful with strong problem-solving skills. Always ready to step in, take on responsibility, and help drive team and company success.</p><p><br></p>
Trajectory
Oct 2022 — Now
Accounts Receivable Manager/Vendor Compliance · Westlife Distribution/686
• Conducted detailed reconciliation and analysis for national and international accounts, ensuring 100% accuracy and compliance with company standards.
• Cultivated and strengthened key customer relationships, improving satisfaction and retention rates while providing seamless sales support.
• Managed all aspects of vendor compliance, reducing errors and non-compliance penalties by [X%] through proactive oversight.
• Collaborated with sales teams to consistently meet or exceed revenue and service goals, resolving customer issues quickly and effectively.
• Owned the full chargeback process, recovering over 100,000s in lost revenue and implementing solutions that minimized future financial impact.
Apr 2009 — Oct 2022
Reconciliation Analyst - Vendor Compliance · Citizen Watch Company of America
Torrance, CA
April 2009 -- Present
• Cultivate key customer relationships, solve all existing/new customer needs and provide sales support.
• Manage all aspects of the Vendor Compliance and Routing processes.
• Resolve and communicate all inventory allocation problems.
• Collaborate with sales representatives to ensure company goals are met and all customer issues resolved.
• Own entire process for company chargebacks.
• Partner with major accounts through superior customer service and order processing (EDI/Commerce Hub/Salesforce).
• Data entry for customer data via AS400, QC checks on repairs and credit account
claim resolution.
• Order entry via Monarch and Microsoft Navision.
• Cash Application.
• Conducted reconciliation and analysis activities related to major, national and
international accounts.
Apr 2008 — Jun 2009
Managed all office data entry, customer service issues and clerical duties · Finance at LiveOffice
Torrance, CA
April 2008 -- June 2009
• Accountable for answering 25+ telephone system.
• Managed all office data entry, customer service issues and clerical duties.
• Processed, inventoried and analyzed all client domain renewals.
• Supported the billing system implementation of Zuora.
Apr 2006 — May 2007
Data Entry/Inventory Clerk · Rip Curl
• Invoiced and processed all "pick" slips from customer service into warehouse.
• Handled all employee orders, account credits, customer files and "pick" slips.
• Owned packing/boxing orders and all office/warehouse supplies
Activity
Education history
LA Harbor College
AA | 2010 - 2010
