Jasmine Diaz
Store Manager · Sun Diego Boardshops
San Diego, CA
In My Own Words
Expressing creativity and making genuine human connections are what I enjoy the most about all of the work that I do. I have a degree in Mathematics for Single Subject Teaching from San Diego State University. I have 5 years of retail experience in the surf/skate industry and 3 years of management experience. My strengths are: organizational skills, time management, genuine customer service, and attention to detail. In my free time, I like to exercise, hike, and play with my Chocolate lab.
Work Experience
Store Manager
Sun Diego Boardshops2016 – 2017
- Lead a staff of assistant managers and sales associates (staff of 8-10 people) - Create the schedule and conduct all hiring - Communicate regularly with buyers about product sales - Create weekly agendas analyzing sales, employee productivity/growth, and vendor trends - Merchandising - Coach the entire staff to meet and exceed sales goals - Lead by example, provide the most genuine and memorable customer service and create a fun and inviting environment
Assistant Manager
Sun Diego Boardshops2014 – 2016
- Open/close registers, hold key to the store - Create the schedule and take part in hiring - Prioritize/delegate tasks daily - Meet sales goals - Coach/train staff how to provide genuine customer service and meet their sales goals (staff of 10-15 people) - Create sales games for the staff to play - Merchandising: walls, tables, chalkboard displays - Ran the company product knowledge Instagram, an account only accessible to employees - Create a positive atmosphere in the store for both customers and employees, mediate any employee conflicts
Mathematics Tutor
Private2011 – 2014
- Privately tutor multiple students in a one-on-one environment in Geometry, Algebra I, Algebra II, and Pre-Calc
Sales Associate/Shoe Manager
Sun Diego Boardshops2012 – 2014
- Meet sales goals - Provide memorable customer service experience - Maintain shoe sections in the store, communicate with the shoe buyer - Regularly organize shoes, create product knowledge memos about new product - Operate POS System
Sales Associate
PacSun2011 – 2012
- Help customers shop - Operate POS system - Maintain the store’s clean appearance