James Bollinger
General Manager
San Diego | United States
Skills
No information
Interests
No information
Industries
Fashion
In my own words
— JamesJames is an experienced, highly focused retail specialist who is passionate about real world fashion and excited by the challenging, fast-paced environment of retail.
She’s able to take initiative and plan efficiently. She is a strong team leader with a personal investment in her work, who becomes an autonomous asset very quickly. James sincerely enjoys the role of being a front-line ambassador of the business.
Trajectory
Feb 2014 — Now
General Manager · The San Diego Fight Shop
- Completes store operational requirements by scheduling and assigning employees; following up on work results.
- Maintains store staff by recruiting, selecting, orienting, and training employees.
- Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
- Ensures availability of merchandise and services by approving contracts; maintaining inventories.
- Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
- Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
- Secures merchandise by implementing security systems and measures.
- Protects employees and customers by providing a safe and clean store environment.
- Maintains the stability and reputation of the store by complying with legal requirements.
- Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
- Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
- Contributes to team effort by accomplishing related results as needed.
Jun 2013 — Dec 2014
Sales/ Inventory Manager · Easton Training Center
- Works as part of an enthusiastic fitness and sales team within a commercial, sales driven environment.
- Responsible for ensuring superior customer service, building good relationships with suppliers,
and ensuring the smooth coordination of the shop floor
- Proposed, implemented, and deployed decisive action to improve branch performance
- Directed group and private sessions in Women’s Self-Defense, Brazilian Jiu-Jitsu, and Kids’ Classes
- Attended and represented the business at trade shows and external events
- Charged with maintaining superb visual standards within the store
- Promoted specific lines of products and services under the guidance of management
Jun 2009 — Dec 2013
Manager of Business Development · BluStarr
- Responsible for the design and promotion of a brand of clothing celebrating the unique sport of - -Women’s Motocross Racing
- Maintained active internet presence of the label via social media
- Designed and staffed booths and kiosks promoting the brand at race venues throughout the US
- Accountable for the proofreading and approval of print media and online advertisements
Dec 2009 — Jun 2010
Program Director · International Salon and Spa Academy
- Taught formal courses to 15-65 students at a time regarding the classroom theory behind techniques such as barbering, facials, detox wraps, microderm, chemical resurfacing, proper sanitation practices, knowledge of diseases and disorders, blood born pathogens, and Colorado-specific regulations
- Supervised real world application of the knowledge and skill taught in the classroom to hands-on practicum hours with clients
- Provided business education to students on product composition, how to build a repeat clientele, -maintaining profitability, and customer service
Jun 2002 — Jun 2003
Retail Sales Supervisor · Casual Corner
- Responsible for day-to-day operations including management of two direct reports (team-leads), and their own staff of 10 part-time employees
-Tasks as supervisor included interviewing, hiring, and development of employees
-Educated and motivated staff to meet monthly, quarterly and annual sales goals
Activity
Education history
The Art Institute of California-San Diego
Bachelor of Applied Science (B.A.Sc.) | 2014 - Present
The College of International Aesthetics
Master Aesthetics | 2005 - 2006
