Ian Kose

Perform diagnostics and repairs of camper conversion in fleet vehicles Own issue reporting and ticket analytics Develop and maintain partnerships with vendors Manage fleet inventory and equipment Offer remote technical support for customers in trip Create and document SOP’s and archive documentation

Performed diagnostics and routine maintenance of all fleet vehicles Completed light fabrication repairs Updated parts inventory and create orders, operating within budget Acted as interim Operations Manager on an as needed basis Provided technical support for clients in the field Transported fleet vehicles and company equipment

Managed and produced photoshoots for all incoming product Was responsible for process control of all selects in accordance with metadata standards Sourced vendor photography by navigating various ftp software and DAM’s Developed post production retouching workflow and standards Managed internal digital asset library, developed folder hierarchy Documented lighting diagrams, created styling guides for all categories Photographed all product, store events, content for social and internal marketing Onboarded and managed post production interns Managed studio inventory and equipment Ensured all photographic assets delivered according to deadline Sourced talent and developed relationships with local agencies Collaborated with marketing and design teams to improve customer retention, site analytics, paid search, and social engagement