Hoang Tu
Sales/Operations Manager · melin
Huntington Beach, CA
In My Own Words
Results-driven and detail-oriented professional with a proven track record of success in the retail industry. Has 6+ years of experience in sales, marketing, and business operations. Highly self-motivated and possesses analytical thinking skills and the ability to adapt to evolving trends. Adept in facilitating support through inter-department communications, policies, and procedures. A dedicated professional with a skill set to adapt to any fast-paced environment.
Work Experience
Sales/Operations Manager
melin2019 – Present
• Collaborate with all departments to ensure smooth brand operations • Build relationships and strategically plan with buyers and partners to maximize ROIs • Major accounts/marketplace management (Nordstrom, Sak’s 5th, Amazon, HuckBerry, Buckle, etc.) • Demand and revenue forecasting base on products, materials, and procurement calendar • Create strategies for sale leaders to execute goals • Manage and analyze CRM data for maximum profitability • Implement and optimize sales tools and processes. • Report construction and strategy planning for KPI growth • Exceed wholesale growth goals in 2020 by 348%. • Consistent increase in sales performance to wholesales (181% growth from 2019 to 2020) and DTC wholesales market (381% growth from 2019 to 2020)
Sales/Marketing Coordinator
melin2016 – 2019
• Management experience with outside sales rep and wholesale accounts serviced • Promotional events/photoshoot management • Art direction assistant for seasonal products and shoots • Virtual merchandise and styles population procurement of product listings for B2B • Researched and prospected new account opportunities • Customer success management for Wholesales, Majors, EDI, and International • Worked closely with allocation team to ensure proper inventory turn management • Mitigated slow-moving inventory for markdown strategies for accounts and marketplaces without lowering pricing profit margin
Credit / Inventory Manager
melin2014 – 2016
• Account receivables, account payables, and retail accounting • Warehouse/inventory management and reconciliation • Evaluated stores' current product selections and performance to consult swapped strategies • Managed selling strategies with retail stores to maximize sell-through • Worked closely with planning and purchasing departments to ensure proper purchase order for domestic and international distribution.
Administrative Assistant
Dao Medical Group2013 – 2014
• Managed schedule for in-house and outpatient doctors • Organized files, managed calendars, and prepared reports • Assisted with medical portal management • Results reporting with labs and insurance verification • Assisted finance department in cash handling, accounts payable, and accounts receivable
Floor Manager
Foreign Exchange2011 – 2013
• Liaison between corporate and retail level • Ensured seamless store operations • Stock management • Floor visual merchandised • Planned for product rotation offerings to maximize sell through
Education
Associate of Arts
Fashion Institute of Designing and Merchandising (FIDM)2012 – 2014
Associate of Arts
Bachelor of Science
Fashion Institute of Designing and Merchandising (FIDM)2014 – 2016
Bachelor of Science