Hilary Pratt

Conducted studies of work problems, procedures, and processes to ensure a high level of operational effectiveness. Oversaw and organized all continuing education programs for the institute and clinic. Assisted as necessary with the use of effective marketing programs, such as advertising, signage, and client entertainment, in accordance with the company's goals and objectives. Consulted with vendors and analyzes vendor’s pricing and services to ensure that the company was obtaining the best products and services. Recruited, interviewed, and selected employees to fill vacant staff/administrative positions. Provided support to doctors with their course planning. Managed the San Diego office and team on a daily basis, and the Baja clinic on a monthly basis.

Oversaw the operations team—supporting 100 agents, staff, and executives. Provided leadership, strategy and direction, and took the lead in developing best practices in all operational aspects of the company. Partnered with the District Manager to focus on building a solid organizational infrastructure and team. Managed all office operations, company events, suite maintenance and security, vendors, and all office related projects and moves. Oversaw and assisted in all listings, escrows, and closings for agents—including meeting accounting’s weekly and monthly deadlines for commissions. Maintained and submitted all company invoices, agent expenses and marketing allowances, while monitoring the office budget and allocating funds. Responsible for onboarding agents and employees, working with HR, payroll, and IT to setup on the network. Oversaw the marketing and design projects, running all monthly and quarterly reports and numbers for the office. Designed a four-week training pr

Managed all business operations of a 100-person TV production company & a 20,000 square foot office space. Controlled costs, effectively allocated & recommended resources, & reviewed financial & operating information. Provided advice to top management in the planning, implementation, & evaluation of modifications to existing operations, systems, & procedures to ensure efficiency. Point of contact and liaison between all employees, executives, vendors, & building management. Ensured compliance with company process & procedures.

Oversaw all projects and workflow between the casting directors, producers, legal department, production, & SVP of Casting. Worked with research & development team on new show ideas, & casting new people & companies. Shows worked on include: Secret Millionaire (ABC), Real Deal (History Channel), How the Other Half Live (ABC Family), Killer Karaoke (TruTV), All Worked Up (TruTV), Wife Swap (ABC), Beyond Dance (MTV), Planet Primetime (Travel Channel). Pilots worked on include: Bidding Wars, Secret Superstar, Secret Talent Scout, Untitled Show (CBS), Untitled Show (E!), Buyer Beware, Hot Moms of LA (E!), Survival of the Smartest (History).

Produced specialty corporate events & tradeshows around the country, from sponsorship & branding needs through setup & execution. Managed all social media outlets for Moss Networks & clients.

Created & implemented a workflow database for all teams to track their projects & status from start to finish. Worked with CEO in start-up of sub-company dealing with all compliance related issues for websites. Monitored all company websites & collaterals, & worked with banks and Controller to make sure they all products were compliant. Oversaw, organized, exhibited, & promoted company at large marketing trade shows across the country.