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Greg Ostrander

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Credit/Collections Manager
Carlsbad | United States

Skills

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  • Accounting Related
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  • Administrative or Clerical
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Interests

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Industries

Bike
Golf
Dive
Creative Agencies
Fashion
Fishing
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In my own words

Greg

<p>Results-driven professional with a solid background in finance and operations within accounts receivable, credit/collections, warehouse, fulfillment/logistics, customer service/clients' relations, wholesale sales support and office management.

Proven ability to streamline processes, optimize efficiency, and drive business growth. Strong leadership skills with a focus on achieving organizational goals and delivering exceptional customer service.</p>

Trajectory

Dec 2021 — Mar 2023
Sr. Manager AR-Credit/Collections OTC and 3PL Operations (RIF) · Boody North America
• Managed the Accounts Receivable 3M aging and reduced all past dues over 60 to less than 10% from a high of 40%. • Reduced the bank account’s reserves from a high of $100K to a minimum of $15K, which increased the weekly line of credit. • Established KPI’s for the Credit-Collections team which created a monthly positive cash flow and reached set budgets. • Implemented SOPs for the Sales team and Sales Support for on-boarding of new customers and being paid promptly. • Lowered the 3PL’s SLA for B2B from a high of 10-14 days to 3-5 and the D2C SLA from a high of 7-10 down to 1-3 days. • Created weekly reports with the 3PL Client Services team to track and reduce shipping errors and accurate reporting.
Dec 2019 — Dec 2021
Sr. Manager AR-Credit/Collections OTC and Order Management · Medterra CBD
• Created OTC departmental SOPs for the Order Management, EDI, Billing and A/R that had not yet been established. • Managed the Accounts receivable aging of 7M open receivables and lowered the DSO from a high of 85 days to 45 days. • Created an on-boarding process for new customers that verified net terms granted and eliminated bad debt write offs. • Created reporting with the Director of Trade and Analytics for reporting of future allowances that minimized chargebacks. • Created quarterly detailed reporting for allowance for doubtful accounts that helped significantly lower bad debt write offs. • Coordinated the transition from an on-site Logistics and Distribution warehouse to a 3PL facility.
Jun 2018 — Dec 2019
Accounting Manager; A/R and A/P · Designer Wellness
• Managed the daily operations and responsibilities for the accounting department, specifically in AR and AP roles. • Assist Controller with month-end close accruals, journal entries, bank reconciliations along with other assigned tasks. • Created weekly reporting to lower A/P outstanding past due invoices based on my forecast of in-coming A/R payments. • Lowered A/R aging DSO down to 40 days from a high of 70 that increased a more positive cash flow to A/P payments owed.
Jun 2018 — Dec 2019
Designer Wellness · Default
Accounting Manager; A/R and A/P * Managed the daily operations and responsibilities for the accounting department, specifically in AR and AP roles. * Assist Controller with month-end close accruals, journal entries, bank reconciliations along with other assigned tasks. * Created weekly reporting to lower A/P outstanding past due invoices based on my forecast of in-coming A/R payments. * Lowered A/R aging DSO down to 40 days from a high of 70 that increased a more positive cash flow to A/P payments owed.
May 2017 — Dec 2017
A/R Credit/Collections Manager · Intense Cycles
(Contract) * Manage day to day processes for accounts receivable aging and all credit and collection efforts. * Assisted with month end close duties and responsibilities and contributed management reports weekly. * Lowered A/R past due and specifically the over 120 balances by 50% with creative negotiation for customer payment plans.
May 2017 — Dec 2017
AR-Credit/Collections Manager (Contract) · Intense LLC
• Manage day to day processes for accounts receivable aging and all credit and collection efforts. • Assisted with month end close duties and responsibilities and contributed management reports weekly. • Lowered A/R past due and specifically the over 120 balances by 50% with creative negotiation for customer payment plans.
Oct 2014 — Dec 2016
Operations Manager: Warehouse, A/R-Credit/Collections OTC · 2XU North America
• Directed the logistics and distribution of two 36,0000 square feet on-site warehouses with 20+ reports. • Implemented weekly cycle counts that created accurate and readily available inventory reports and 98% ship fill rates. • Created separate area for better inventory handling and checkout for POP that eliminated costly missing merchandise. • Coordinated the full warehouse transition to a 3PL facility in less than 30 days. • Managed the full cycle A/R, Credit-Collections of 5M and created SOPs and KPI’s that lowered the DSO by 50%. • Created data reporting for Customer Service and EDI that tracked and disputed chargebacks and lowered customer claims.
Nov 2011 — Oct 2014
A/R Credit/Collections and A/P Manager · One Industries
* Managed A/R-Credit/Collections within set DSO goals with daily supervision, direction, and hands-on assistance. * Recommended and implemented new Credit/Collections departmental strategy, policies, and procedures. * Created cash collection analysis and forecasts calculating DSO and allowance for bad debt reserve with an aging of 10M. * Implemented SOP to review all credit applications, run credit checks, and research dealer/customer credit history. ERP/Software: * Acumatica, Sage, NetSuite, Oracle, Microsoft Dynamics GP, Full Circle, QuickBooks, SAP * Microsoft Office, Excel, Word, PowerPoint, Outlook, GAAP

Activity

Education history

University of Redlands logo

University of Redlands

BS | 1993 - 1995

Mt San Jacinto College logo

Mt San Jacinto College

ASc

Connections

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Tiffany Morales


Mad Engine Global, LLC

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