Gabriela Martelli

* Converse with clients to better understand their requirements and make suggestions for improving their appearance. * Cut, style, and color hair and do scalp treatments. * Answer the phone and schedule appointments. * Maintain equipment and order materials when appropriate. * Comply with health and safety standards Skilled at working independently and collaboratively in a team environment.

* Proved successful working within tight deadlines and a fast-paced environment. * Worked flexible hours across night, weekend, and holiday shifts. * Suggested treatments and styles to suit customer appearance and fashion choices. * Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales. * Increased revenue by 40 % within 3 months as top earner while working there the whole time through effective customer service and inventory management. * Cut, style, and color hair and know product lines including Davines, Alterego and Cezanne smoothing treatments.

* Engaging positively with clients and promoting a positive image of the salon. * Greeting and draping clients in readiness for hairdressing services. * Preparing tools, equipment, and products for services. * Provide smoothing treatments, understanding Aveda color line, toning, and any other tasks deemed suitable for the client's needs.

* Communicated with vendors regarding backorder availability, future inventory, and special orders. * Exceeded annual sales by over 30% through social media & marketing, reaching out to various influencers and running frequent campaigns and promotions. *Leveraged sales expertise to promote products and capitalized on upselling.