Sep 2021 — Sep 2025
Channel Marketing Manager, eCommerce · WD-40 Company
● Responsible for the planning, management, implementation, execution, and coordination of eCommerce marketing activities for all brands on Company and Customer eCommerce platforms
● Responsible for understanding behaviors of retail customers and their respective shoppers and ensuring customer marketing activities are focused accordingly to drive growth
● Leverages insights for the creation and development of defined shopper-related marketing plans for all brands across assigned channels and accounts within the defined go-to-market framework to satisfy the needs of targeted shoppers and enhance the omnichannel shopping experience
● Lead and development of eCommerce strategies and plans to achieve 18-month, and 3- to 5-year strategic objectives/goals
● Provides inputs into the development, activation, and execution of shopper-related marketing strategies across all brands and channels
● Provides inputs into customer-specific omnichannel marketing support (i.e., in-store merchandising signage or displays, retailer ads, catalog layouts, events, and online presence) to achieve EBITDA and sales goals
Oct 2017 — Sep 2021
Ecommerce Marketing Manager · WD-40 Company
● Leads and manages the Americas’ (U.S., Canada, & Latin America) eCommerce marketing plan, strategy, and reporting to achieve sales and profit goals to include annual brand plans, research, and eCommerce initiatives
● Works with brand teams in the creation of launch plans including positioning, messaging, marketing material, communication plan, PR, metrics, customer/retailer, and sales plans as it relates to eCommerce
● Acts as Amazon advertising and general eCommerce expert. Sets up eCommerce retailer/distributor specific ads, sweepstakes, and promotions and ensure SEO optimization and content integrity
● Responsible for the back-end management of eCommerce publishing, digital reporting and engagement tools for data analysis, and associated Marketing Technology (SaaS) tools (e.g., Salsify, AMS, Syndigo, Profitero)
● Responsible for the distribution/publication of content and other digital assets to support online selling of products on the Company and online retailer’s/distributor’s eCommerce websites
● Responsible for the budgets, forecasts, plans, programs, metrics, and ROI relative to eCommerce
● Manages eCommerce agencies to ensure tactics and activities are consistent with the brand
Jun 2015 — Jan 2018
Director of Operations · The Calling Ministries
● Part of team to launch a non-profit
● Manage team leads in various functions for church operations
● Lead in the coordination of logistics and building management
● Provide strategy for launching and growing scalability of Non-profit
Jan 2016 — Oct 2017
Sr. Marketplace Manager · Channel Bakers
• Marketplace Development
• Channel Management
• Go-To-Market Strategy
• Inventory Strategy
• eCommerce Optimization
Sep 2013 — Jan 2016
National Account Executive · Everware International
• Responsible for the overall development, implementation, and management of product line strategies
• Develop product, sales and promotional strategies that meet/exceed the sales and profitability
• Manage all quarterly and annual product, sales and promotional strategies via account buying and replenishment teams
• Responsible for managing trade and expense budgets as they pertain to assigned accounts
Aug 2012 — Jan 2016
Marketing Manager · Everware International
• Manage all conceptual and creative processes and the production of all corporate information including publications, e-newsletters, mass e-mails, e-blasts, brand management, print advertising, online advertising, and social media
• Direct and supervise permanent and part-time personnel
• Lead creative concept meetings, prepare presentations and provides direct communication to enhance client relationships
• Budget Management of Marketing Department by coordinating contracts and negotiations
• Tradeshow coordination in U.S. and overseas
Sep 2008 — Aug 2012
Marketing/Graphics Designer · Nature's Best
• Responsible for leading a team of five people where we developed a marketing photo database
• Designed and implemented new marketing material for the company’s yearly trade shows
• Created and edited ad copy, designed layouts and prepared web files for multiple publications
• Product photography-clipping paths, color correction on product packaging
• Photographer- wide range of work used on multiple collateral campaigns
• Ad Billing/Traffic- coordinated revenues and billing with the purchasing department. Supported Ad vehicle drafting and wrote proposal
• Digital Printing- pre-press and calibration
• Mass e-mailing- maintained mailing lists and sent mass emails for promotions and tradeshows
• Prioritized, organized and executed projects assigned by Marketing Manager and Vice President
Jun 2007 — Sep 2007
Graphic Designer · UCR Sloan Center for Internet Retailing
• Under a 4-month contract developed high-quality marketing material for both print and web as part of the world's leading university research center dedicated to improving the effectiveness of online retailing
• Contributed to creative campaign goals targeting professionals seeking research in consumer online behavior
• Successfully contributed by redesigning the logo while working closely with the Co-Director and Web Manager
Jul 2003 — Aug 2005
Production Coordinator · Canon Communications
• Coordinate the publication of various magazines and postcard decks
• Established strong relationships with the sales department and advertisers
• Designed Profile layouts for advertisers for special issues of various publications including the web
• Managed high volume traffic and logged all digital assets and advertisements for company’s magazines worth over a quarter million in revenue each month
• Was responsible for managing vendor and client relationships.
• Was responsible for submitting ad material revisions to clients for their approval
Nov 2002 — Dec 2002
Production Artist · Boston Common Press
• Two-month contract, worked with the production team to assist with the migration of a print magazine onto the web.
• Optimized images, edited copy, recreated client databases on the web
• Proofread magazines, books, and online content
Jul 2002 — Aug 2002
Production Artist · Canon Communications
• Two-month contract to perform hi-resolution scanning & digital enhancement for web and publication
• Developed page layouts
• Designed layouts for charts and reports