Fallone Danglard
Partner Sales Associate/Franchise Operations Assistant · K1 Speed, Inc.
CARLSBAD, CA
In My Own Words
Proficient in Group Sales & Coordinating for Corporate/Event outings. Excellent with customer service thus knowledgeable with all computer applications. Experience in personal shopping, managing online clothing company, including all financial responsibilities.
Work Experience
Partner Sales Associate/Franchise Operations Assistant
K1 Speed, Inc.2012 – Present
• Ensure high levels of customer satisfaction through excellent sales service • Assess customer’s needs and provide assistance in regards to information on bulk tickets • Welcome customers to the online store and answer all inquiries • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis • Actively seek out customers in outbound sales • Remain knowledgeable on products offered and discuss available options • Process POS (point of sale) purchases • Cross sell products (sponsorships & partnerships) • Handle returns of ticket sales • Team up with co-workers to ensure proper customer service • Build productive trust relationships with customers • Comply with inventory control procedures • Suggest ways to improve sales (e.g. planning marketing activities, trade shows, etc.) • Track record of over-achieving sales quota • Hands-on experience with POS transactions • Ability to perform under pressure as well as address complaints in a timely manner
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