Eddie Killian

After speaking on the highly successful people-centric Operations Excellence systems, I designed at their annual Upper Management Team gathering, I was requested by Chevron SVPs to supply consulting services for Global Operations Business Units (BU) and their vendors. ? Provided oversight at the leadership level, acting as a resource to strategic and operations management. ? Team Leader and mentor of high-performance teamwork of coaching staff within each of the 14 BUs. ? Developed innovative solution of governance for business partner and vendor safety and quality performance encompassing over 150 businesses per BU. ? Developed and implemented a data-driven operational framework to manage operating mechanisms and to guide personnel effectively and efficiently through business process improvement processes. ? Managed P&L for the process within each BU. ? Founded and chaired global Communities of Practice to build support relationships and process sharing between the 14 global business units and their sub-contracted partners.

Promoted 5 times in 24 months, culminating in creating and directing employee centric operational excellence processes design and implementation based on health, safety, during day-to-day task performance. Directly managed a team of 30+, driving attainment of safety and revenue goals and improvements in individual performance via group training and 1:1 field coaching processes and leadership/mentoring courses for 7,000 employees. Voted Top Manager by employees in 2018 and 2019. ? Increased retention, productivity, and safety rates by 45%. ? Added $10M (9.5% growth) of revenue to corporate bottom line annually. ? Owned and oversaw financial management of departmental and portfolio budgets and developed and implemented strategies to optimize cost. ? Created and Chaired cross-functional team leadership for Quality Decision Making and Business Planning. ? Created and managed recruiting and New Hire onboarding processes and training. ? Utilized performance data/measurement to develop performance management and ongoing business analysis. ? Built Short Service Employee mentoring requirements and management. ? Standardized operating systems, task processes, and performance goals across the organization. ? Founded continuous improvement and integrated efficacy (Lean/Six Sigma) systems. ? Awarded Top Business Partner Safety Program in 2017 & 2018 by Chevron. ? Created metricized field checklist system and requirements to maintain/service vehicles and equipment.

Bootstrapped K5 Tactical with a $1,500 investment: drove net revenue to $150k in the first year. Revamped operations in 2011 Bootstrapped K5 Tactical with a $1,500 investment: drove net revenue to $150k in the first year. Revamped operations in 2011 to allow for rights and royalties for production agreements with major US-based manufacturers. Shifted to product design and communications consulting with $1.5M in net revenue. ? Designed the “Glory Knife” in memorial of the first Navy SEAL KIA in Iraq, Marc Lee. This knife was produced by US manufacturer and industry leader, Benchmade Knife Company. ? Crafted partnerships with multiple companies to manufacture my product designs to direct sales model. ? Consulted and supplied technical engineering, sourcing, and development and training for C4ISR type global communications systems and Operational Command Centers for two governments and three organizations. ? Performed three project management, engineering, sourcing, supply chain, logistics, and manufacturing process improvement directly leading up to 100 personnel and encompassing indirect leadership between 200 and 4000 employees.

Joined the company in 2009 after creating a relationship with the CEO. Served as the business development and sales principal in establishing the companies’ commercial sales and charting the strategy to ignite revenue performance. Curated strategic partnerships with industry companies, global training partners. Developed new sales operating procedures and reporting tools. ? Created the relationship, sold, and managed personal security services for the King of Morocco. ? Negotiated, sold, managed, and provided personal security services for the Prime Minister of Barbados. ? Developed ground-up physical and executive protection services to individuals and multi-national organizations. ? Solidified relationships and supply of product and training services with many global law enforcement and militaries. ? Developed training programs based on scientifically proven psychological and physiological human responses under periods of high stress. ? Coordinated development, management, and marketing of our own industry tradeshow.

Hired initially to sell the company’s telecommunications products and services to commercial and government clientele across Hired initially to sell the company’s Two-way, telecommunications products and services to commercial and government clientele across Northern California and Nevada. Promoted in 2000 to develop and direct regional sales teams. Devised and implemented sales strategy and new business development to secure greater market share, sales, and profit; charted both the short and long-term directions of sales engagement process. ? Produced $800k in first 3 months after joining. ? Opened Nevada market as an individual sales representative, building annual revenue production from $0 to$3M in the first 18 months. Outperformed peers to earn Sales Representative of the Year in 2001. ? Developed and led a team of 4 into top sales producers, through innovative sales processes, I achieved multimillion-dollar production in the first 18 months and a consistent ranking in the top 5% of national sales. ? Drove regional revenue to $7M+, besting the others to earn Top Region honor. ? Spearheaded groundbreaking initiative to design and procure LED lightbars for the California Highway Patrol. Worked with two manufacturers and the CHP to deploy the first LED systems to the industry.

• Managed and trained the sales team • Customer service is paramount • Product sales and rental shops • Ski and snowboard repair shop tech • Lead merchandiser for entire chain • Managed financials and daily accounting duties • Created and implemented corporate bike shop model • Trained bike repair mechanics for the entire chain.

• Managed the bike repair shop • Scheduled bike builds and repairs • Scheduled and trained employees • Extensive, quality customer service • Ordered accessories and repair shop parts and tools • Opened and closed the store and registers