David Hernandez

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Warehouse/ Operations Manager
Wildomar | United States

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In my own words

David

Deadline-driven and detail-oriented highly experienced in transportation and distribution environments.

Professional leader adept in materials management, cost reductions and lean manufacturing. Extensive working knowledge with Fed Ex, UPS, USPS, DHL, LTL, FTL and other parcel carriers. Possesses excellent organizational and problem-solving skills. Proficient in MS Office programs, as well as knowledgeable with various operating and ERP systems. Demonstrated success in the management of people, processes, and technology to deliver business objectives. Excellent communicator as evidence by building, leading, and managing highly effective, cross-functional teams. Bilingual

Trajectory

Jul 2020 — Now
Warehouse/ Operations Manager · Tru Grit Fitness
92081 * Expert in warehouse/customer service management/ people management (40+ employees) * Develops Standard operating procedures, systems and streamlined process. * Expert in vendor guidelines (Walmart, BestBuy, HomeDepot, Lowes, Target, DSG, RR) * Applies customer services skills for customer pickup and coordinates with customer service team needs and escalations. * Extensive knowledge working with 3PL. * Provides all training to warehouse team members. * Provides best practices for effective and cost saving methods of shipping * Forklift Certified * For lift trainee Certified * Expert in logistics both import and export * Assists in procurement of inventory with Global supply chain team * Works closely with Senior management * Manages projects of medium scope and complexity for Sales and Operations management, driving deadlines and communicating status
Jun 2016 — Mar 2021
Industry Specialist · DJO Consumer
92081 * Coordinate with Wholesale team and Finance to process new dealer applications. * Enter orders from Wholesale sales team. * Confirm availability of inventory for orders and communicate with sales reps * Coordinate with customers to follow their vendor guidelines. * Assure orders are entered properly and any requirements are communicated to logistics team * Customer service- Communicated via phone or email for online orders. * Sales supportassist customers with orders (suggestions for bracing, EMS, footwear) * Order entryvia phone orders, emails, custom bracing. * Maximizing sales by assisting customers, cross selling. * Training new employeesorder entry, product training. Customer suggestion. * Other task and duties, but not limited. * Managed New products from inception to go live * Provided outside sales for new and existing products * Planned, setup and attended all sales events. * Marketing, social media, manage current and new athletes. * Provided social media for department products, user guides and how to general inquiries. * Key player in establishing and building new account relationships as well as maintaining existing relationships.
Jan 2015 — May 2016
Warehouse Manager · Xterra Wetsuits
92012 * Manage warehouse and supervise staff of 5+ * Shipping and receiving- Managed all order fulfillment which included Invoicing, BOL's, Packing Lists and other document preparation for all incoming and outgoing orders (domestic and international) * Logistics Management-Scheduled all pick up's w/ various transportation companies for LTL orders, FTL orders and international orders * Customer service- Communicated via phone or email for online orders. * Inventory management-Cycle counts, Quality control, returns, contact vendors, order supplies. * Maximize sales by shipping on time and accurately * Maintain stock control systems for accuracy and future planning of storage capacity. * Supervise inventory management and control processes including stocking ordering and re-ordering and order fulfillment. * Improve operational efficiency across warehouse processes maintaining budgetary goals and company objectives.
Jul 2013 — Dec 2014
46752 Rainbow Canyon RD Inj. Molding Tech/Assistant Supervisor · PAULSON MANUFACTORING
92592 * Lead Mechanic, Manage Technicians. * Machine maintenance logs. * Trouble shootings, installation and removal of molds, light electrical repairs. * Quality control, addressing product quality, equipment and employee concerns in order to improve process efficiencies. * Production reports to manager, working with engineering, maintenance, and material planning to deliver continuous improvement initiatives. * Preparation of Materials. * Service and repairs to machine and punch press. * Operate forklift. * Clean and maintain warehouse in compliance with OSHA safety standards.

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