Craig Burt

Provided world-class technical support and sales experience in a remote, virtual customer service environment for Apple’s iOS hardware and software. • Earned a customer satisfaction KPI of 96% by employing outstanding adaptive communication skills. • Produced an issue resolution KPI of 90% through excellent decision-making skills and multitasking. • Surpassed the productivity KPI goal by over 41% utilizing time management and prioritization skills.

Conceptualized, produced and edited news, entertainment, and sports videos to tell compelling news style short-form documentary-style stories. • Collaborated with production staff across KTLA’s newsroom in order to create comprehensive content experiences for the 10 P.M. PRIMENEWS newscast. • Edited video content from partners and internal groups to create secondary Internet opportunities. Co-produced video content with strategic partners, leveraging 3rd party distribution networks. • Exercised creative and artistic judgment in researching, assembling, adjusting and editing video shots and sequences with respect to length and tempo; while incorporating titles, graphics, special video effects, synchronous voice-over dialogue, narration, music, sound effects and scene to scene color correction into hard news and short-form feature news stories for broadcast.

Founding Editor of an ultra fast-paced, start-up newsroom. Outstanding experience in writing, editing, shooting, and producing, multiple creative content projects simultaneously. • Edit and assemble video for reporter packages, voice-overs, sound bites, tease clips, and cut-ins for the live newscast and other news related promotions. • Manager of all data and video assets for 5 Edit Suites. • Produced 50-60 video elements for broadcast nightly. • Increased KSWB’s editorial productivity by 60% in 2 years. • Trained key staff and interns on proper procedures for video file management and editing workflow. • Shot a wide variety of daily routine news, breaking news reports, feature stories, sports, and entertainment events, with or without a reporter present, to tell compelling short-form news stories for WB NEWS AT TEN’s live newscast. • Additional duties include, but not limited to Field Producer, Copy/Script Writer, Floor Director, Studio Camera Operator, and Teleprompt Operator.

Performed crash rescue, firefighting, crash removal and damage control duties in connection with launching and recovery of aircraft. • Class Salutatorian, US NAVY Airman Apprenticeship Training School • Letter of Commendation • Meritorious Advancement • National Defense Service Medal • Honorably Discharged