Nov 2015 — Now
Assist special boutique dealers, key accounts, and EDI accounts with order processing, returns, warranty. Providing superior customer service while assessing planning and delivery reports to provide prompt delivery for goods to the dealers. Support our outside sales reps with any needs they might have while in the field.
Jun 2015 — Jul 2015
Executive Assistant · Cuvee Escapes
Proactively manage the President's calendar and email. Arrange travel for executive team and track unused tickets, miles, and charges. Assist in office management and implement new human resource procedures. Provide support to the executive team with project management, accountability amongst staff, and presentations.
Dec 2011 — Dec 2014
Office Manager · Chapman Heating & Cooling
Reporting to the President, responsible for accounts management, office operations, regulatory compliance, human resources, public relations, marketing, business development, social media, website development/maintenance, and travel arrangements.
Aug 2011 — Nov 2011
Communications Specialist · PHI Air Medical
Dispatched air medical support to necessary locations in multiple states. Utilized extensive mapping programs, managed multiple phone lines, and quickly evaluated necessary information to provide customer with emergency support.
Jan 2010 — Jul 2011
Guest Relations Specialist · 5th & Wine
Delivered a high standard of customer service that build relationships with guests and developed guest loyalty. Supervised special events and exclusive parties to ensure guest expectations were met. Maintained education of products in order to better assist guests.
Mar 2008 — Nov 2009
Marketing Brand Manager · UA Imports
Launched a new brand into the state of Arizona. Managed and coordinated special events, created and purchased specialty marketing materials, and hired promotional employees to spread brand awareness. Identified, analyzed and successfully performed all logistics for business/marketing trade shows to strategically target our consumer. Managed website updates and social media.
Feb 2006 — Jun 2009
Bartender/Trainer · Dos Gringos
Worked efficiently and positively while multitasking in a fast paced, high stress, high demand environment. Assisted in logistics of build out and break down of all Block Parties.
Aug 2001 — Jan 2006
Bartenders/Trainer · Hazelwood's 1st Place Sports Grill
Responsibility for interacting with patrons, fellow workers, and supervisors in a polite, considerate, and welcoming manner to increase customer loyalty and new business. Ensured management of inventory, closing reports, and bank drops were done appropriately on the closing of each day.
