Chelsea Mitchell
Account Manager
Vista | United States
Skills
No information
Interests
Exercising
Etc.
Styling
Visual merchandising
Professional networking
Playing beach volleyball
Industries
Fashion
Skate
Snow
Surf
Swim
Wake
Trajectory
Apr 2015 — Now
Account Manager · Keeper Sports Products
Assist in item set up for some accounts-UPCs, upload pictures, create item descriptions, etc.
-Take on incoming calls regarding any products questions or issues.
-Provide a weekly inventory for all Sales Reps.
-Manage customer transactions including order entry, RMA entry, credit processing, etc.
-Facilitate international shipments and customs documentation.
-Familiarized with freight terms due to booking LTL shipments and using online shipping sites including: Intuiship and Globaltranz.
-Work with production department to provide customers with product availability updates.
-Communicate issues to sales reps and work through resolutions
-Work with allocation and trafficking teams to make sure orders ship complete and on time.
-Works closely with large online retailers including: Amazon, Livewell Sports, Wayfair, ATG, Hayneedle, Unbeatable Sales, etc. and creates a relationship with the buyers in order to execute purchase orders in a timely manner.
-Uses online programs includin
Feb 2013 — Oct 2017
Administration Assistant/ Ordering Manager · Helen Woodward Animal Center
o Provide excellent customer service at the front desk to maintain customer satisfaction. and enter in appointments and data for future and present clients.
o Calculate proper prescription doses for the treatment of our patients.
o Answer incoming phone calls and make outgoing phone calls in order to further assist client needs. Screen phone calls and route calls to the proper department.
o Emphasize the importance of various products to clients.
o Market our business by managing all online social media.
o Order all supplies needed to properly maintain and run the business.
Jan 2012 — Jun 2012
Marketing/ PR intern · Goodworks Make a Difference
o Aided the Marketing team in preparing visuals for the Magic Trade Show
o Demonstrated the ability to assist the marketing manager by helping with travel arrangements, working on putting together events, answering phone calls, etc.
o Organized news, activities, and content on website
o Called vendors to maintain relationships and vendor data and handled PO sheets.
o Provided upkeep within the sample room for upcoming meetings with various vendors.
Aug 2010 — Jan 2011
Administrative Assistant · Neighborhood Legal Services
-Distributed, Collected, and Inspected Paperwork dealing with evictions.
- Dealt with a high volume of people.
-Performed these duties under the supervision of a mentor while enlisted at California State University of Northridge.
Oct 2006 — Dec 2011
Sacristan/Hospitality · St. Thomas More Catholic Student Parish
-Provided Customer Service to those that attended meetings/events
- Handled a Large sum of cash and made sure it was secure at the end of the day.
- Took down and set up events every weekend.
Jul 2006 — Apr 2011
Visual Merchandiser/ Sales Associate · Gap Inc.
o Maintained relationships with the customers by successfully marketing and selling products on the floor, in the fitting rooms, and via phone orders
o Processed register-based sales and end of shift/nightly true-ups
o Highlighted seasonal promotions to maximize daily sales
o Focused on visual merchandising by styling mannequins and creating window displays throughout the entire store
Jan 2008 — Jun 2008
Stylist Intern · DC Shoes
o Analyzed the annual budget, focusing on individual product line cost development
o Juggled several clerical duties including: answering phone calls, filing paperwork, etc.
o Maintained a professional relationship with a major corporation and its employees
Jul 2007 — Jan 2008
Fashion Design/Stylist Intern · Callaway Golf
o Assisted the Ashworth fashion design team in composing the color scheme for the 2008 line Was overseen by the Ashworth fashion design team
o Created the fabric swatch books for key meetings re: current line production
o Observed fittings that took place within the design team of Callaway/Ashworth
o Oversaw the coordination of the upcoming collections.
Activity
Education history
California State University System- Northridge
Marketing | 2008 - 2012
California State University-Northridge
Bachelor of Applied Science (B.A.Sc.) | 2008 - 2012
