Cecilia Roy

DECL - Intermountain

2017 – Present

- Snowboard Certification Examiner for AASI Intermountain - Run clinics, training, and exams with an emphasis on professionalism, goal-setting, and growth mindset - AASI Steeps Camp, Level 1, Level 2, Level 3 preparation clinics and exams

Owner & Founder

2019 – Present

- Photography Services: commercial photography, product photography, action & lifestyle photography, headshots, adventure photography, pet portraits, family sessions - Social Media Services: manage social media accounts, including content creation and posting, increasing and fostering community engagement, daily stories, blogs, responding to comments and messages, creating social media and marketing calendars and campaigns, editing photos and copy, and creating on-brand templates - Branding Services: design and create logos, templates, newsletters, brochures, business cards, flyers, brand style guides, and end-of-year reports - Design and source logo merchandise that is brand-consistent and budget effective

Snowboard Coach/Staff Trainer

2009 – Present

- Emphasize safety, fun, and learning along with creativity in each lesson, camp, and training session - Train new and returning instructors on topics such as teaching techniques, customer service, movement analysis, steeps techniques, group camaraderie, managing groups with ability or cognitive splits, the CAP model, overall rider improvement, carving, freestyle, and tips and tricks for setting up effective lesson progressions and group dynamics - Focus on camaraderie, collaboration, goal setting, and growth mindset in every product I teach and run - Train and mentor instructors on a certification path, providing technical training, support, and helping to facilitate their learning process

Retail Merchandise Manager

2018 – 2019

- Delivered excellent customer service at all times - Researched and ordered new merchandise based on past sales, budgets, and long-term trends - Planned, organized, and led a weekly Ladies’ Mountain Bike Ride throughout the summer - Created interesting and appealing visual displays for apparel, hardgoods, and accessories

Retail Merchandise Manager & Buyer

2018 – 2019

- Delivered excellent customer service at all times - Researched and ordered new merchandise based on past sales, budgets, and long-term trends - Planned, organized, and led a weekly Ladies' Mountain Bike Ride throughout the summer - Created interesting and appealing visual displays for apparel, hardgoods, and accessories

General Manager

2016 – 2018

- Managed a team of twelve employees, including scheduling, training, payroll, and hiring - Created and maintained a motivated, productive, fun, and positive work atmosphere

Retail Sales/Retail Lead/Logo Liaison

2014 – 2016

Provided excellent customer service and client care to everyone at all times, especially during high-stress rush periods - Ensured a positive atmosphere and employee experience for the retail sales team - Trained the sales team day to day operations, customer service, and product knowledge - Helped facilitate back-end retail processes, including receiving, processing, distribution, inventory, and min/max entry for all Jackson Hole Mountain Resort retail outlets through the JHMR retail warehouse

Bachelor of Arts

2008

Bachelor of Arts

2006