Cavan Brady
Sales Representative · Pit Viper
Whistler, BC
In My Own Words
Experienced account manager with foundation in business operations and product management. Outstanding relationship management skills. Interested in sharing my passion for the outdoors using my natural soft skills and developed hard skills.
Work Experience
Product Specialist
Knolly Bikes2015 – 2021
- Developed OEM relationships to align with company objectives. - Created technical documents used to train staff and customers in product and company philosophy. - Identified product line gaps and market trends. Developed products to fit.
Account Manager
Knolly Bikes2017 – 2021
- Top sales person responsible for 60% of total sales. - Key account manager, closing single orders of $150,000 +. - Responsible for 75% of new accounts in 2021, 50% of new accounts in 2020. - Designed and implemented booking program to support sales forecasting. - Curated sales programs and promotions based on market trends, inventory supply, company needs.
Operations Manager
Knolly Bikes2014 – 2017
- Procured and implemented an inventory control software system. - Managed warehouse staff in two different countries. - Performed purchasing to support rapid growth while maintaining lean inventory and budget constraints. - Reduced costs through various negotiating tactics. - Introduced process controls to increase efficiencies and accuracy while decreasing costs.
Tour Guide
Landsea Tours2010 – 2013
- Drove tour bus while providing commentary - Sold and arranged various excursions for guest while on tour - 2 x Tourism Service Excellence Award
Warehouse & Customer Service
Knolly Bikes2010 – 2013
- Handled all inbound and outbound inventory. - Prepared orders and assembled product. - Serviced warranty claims and concerns. - Provided customer service to consumers. - Inhouse sales and service for outside sales team.
Sales Manager
On Top Bike Bike Shop2008 – 2009
- Primary sales person in store. - Placed booking and re-orders - Managed other floor staff - Designed and renovated store layout to accommodate changing needs of the business. - Interpreted market conditions to manage industry shift during the 2008 financial crisis.