Carley Johnson

• Develop recruiting strategies in support of organizational staffing objectives, and execute recruiting strategies to deliver suitable job candidates for assigned positions • Develop rapport and maintain strong working relationships with internal and external partners • Maintenance of personal recruiting metrics including meeting resume review deadlines, weekly company profit, interview to hire ratio and weekly submittals • Management and coordination of all candidate logistics including travel, screenings, interviews, meetings and onboarding • Accurate and detailed data entry client information within internal CMS • Act as liaison between clients, sales teams and candidates • Work closely with Sales and Management Team to understand and deliver on client’s needs. • Serve as point of contact for career coaching, employee onboarding, resume enhancements, pay rate negotiations, benefits and payroll questions.

• Represented the brand to target customers, increase brand awareness, and generate web traffic to meet target sales • Created and managed social media accounts and marketing images for clients (photography and video) • Implementation of marketing campaigns as determined by marketing team • Liaison with corporate headquarters in regard to strategy, social media presence and evaluation of results • Work cross functionally with different departments to ensure strategic plan is followed for events • Tracked inventory and prepared daily reports

• Improved the operations systems, processes, and policies in support of better information and business flow • Liaison with top management and executed and managed operational plans • Invoiced and funded sources • Maintained open communication and working relationships with multiple channels (clients, management, contracted companies) • Monitored adherence to rules and regulations

• Recommended changes in products and services by evaluating results • Strong product knowledge to maximize customer sales • Maintained positive and professional working relationships with over 2,000 customers • Resolved customer complaints by investigating problems, developing solutions and preparing reports • Successfully activated company’s emergency protocol in response to customer-related incidents • Supervised and managed transportation of 100-1,000 customers to and from sponsored events daily

• Maintained Nike Sports Center’s standards of operation and safety for more than 7,000 members • Resolved daily customer inquiries in a respectful and professional manner • Processed and sold employee memberships, specialty classes, and personal training sessions • Responsible for inspection and upkeep of facility and equipment • Created and maintained positive relationships • Implemented team-like work environment to enhance completion of daily tasks

• Backpacking/ adventure travel through Southeast Asia, Australia and New Zealand • Volunteer projects in Nepal and Thailand

• Responsible for care, prevention, and treatment of injuries/illnesses of over 200 NCAA Division II Collegiate athletes • Properly documented injuries, illnesses, treatments and physician appointments • Acted as rehabilitation & treatment coordinator for 10 sports teams • Coordinated event logistics for University run sporting events including: staffing, scheduling, vendor relationships, inventory and day of event support • Successfully managed, treated, and carried out department’s protocol for head-related injuries • Worked alongside team physicians to ensure optimal student-athlete care • Assisted with insurance claims, reports, and billing related to athletic injuries • Implemented and upheld policies/procedures of the sports medicine program and the university athletics department • Counseled and advised intercollegiate student-athletes suffering from mental health illnesses