Bryanna Miller
Assistant Manager- Safety and Security Department · Big Sky Resort
Gulf Shores, Alabama
Work Experience
Assistant Manager- Safety and Security Department
Big Sky Resort2017 – Present
- Manage, train, and assess the performance of the entire security personnel - Able to act as the first responder to any security issue on Big Sky Resort property and contact local law enforcement when necessary - Coordinated with Secret Service to provide protection to important persons - Conduct back of house inspections around the resort monthly - Guide guests with providing answers to their questions or pointing them in the right direction - Assist with all workplace security issues for both guests and employees and ensure all procedures are being accurately followed - Ensured safety of skiers/ riders during races and competitions - Communicated with other event coordinators to implement security measures
Brand Director
Crossbone MX Ranch2016 – Present
-Proactively handle any arising issues and troubleshoot any emerging problems on the event day -Specify staff requirements and coordinate their activities -Organize facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc -Excellent time management and communication skills Types of events managed: -Motocross/ Enduro Races -Practice days -Concerts -Training camps -Obstacle course events
Safety and Security Officer
Big Sky Resort2017 – 2017
- Customer service; guide guests with providing answers to their questions or pointing them in the right direction - Assist with all workplace security issues for both guests and employees and ensure all procedures are being accurately followed - Able to act as the first responder to any security issue on Big Sky Resort property and contact local law enforcement when necessary
Sales/ Route Setter/ Assistant Coach
Vital Climbing Gym2011 – 2016
- Provide direct customer service by providing answers, suggestions and information about rock climbing products and services - Greet customers and create a welcoming environment -Operate cash register, stock merchandise, and maintain facility cleanliness -Set new routes in the gym weekly -Sign up members -Administer birthday parties
Education
P.O.S.T (Police Officer Standard and Training) Certificate
Palomar College Police Academy2012 – 2013
P.O.S.T (Police Officer Standard and Training) Certificate