BRIAN K HIGGS
Freelance Host RV Owner · OUTDOORSY
Dallas, TX
In My Own Words
Unlocking Operational Excellence and Driving Growth!
I am thrilled to share my journey in the world of supply chain operations, business analysis, and project management.
Throughout my career, I've had the privilege of wearing various hats, from being a Warehouse Business Analyst optimizing picking solutions to successfully managing an RV rental business on Outdoorsy.com. My passion for efficiency has led me to collaborate with IT teams, implement ERP and WMS systems, and achieve a remarkable 20% increase in operational efficiency with a staggering 98% shipping accuracy.
As a cycling expert, I've provided personalized recommendations, driven online sales, and fostered strong customer relationships.
In the realm of manufacturing supply chain operations, I've supported global teams, streamlined processes, and accelerated product release timelines.
During my tenure with UnitedHealth Group, I played a pivotal role in the procurement of medical device supply chains and integration processes, showcasing my leadership during the acquisition of Vivify Health.
Now, I'm always on the lookout for new opportunities that align with my skills and passion. If you know of any roles involving supply chain optimization, project management, or strategic planning, let's connect!
Here's to the exciting journey ahead and the possibilities that collaboration can unfold. Feel free to reach out for a chat or connect!
Work Experience
Freelance Host RV Owner
OUTDOORSY2020 – Present
Successfully operate and manage an RV rental business on the Outdoorsy.com platform. Provide exceptional customer service to renters, ensuring a positive and memorable experience.
Remote Cycling Expert Online Sales
Curated2022 – 2023
Demonstrated expertise as a remote bicycle cycling expert, providing personalized recommendations and advice to customers. Utilized strong product knowledge and understanding of customer needs to drive online sales.
Manufacturing Supply Chain Operations Consultant
PINNACLE GROUP, INC2021 – 2023
Provided invaluable expertise as a strategic supply chain operations global trainer, supporting a large plastics and aluminum manufacturing company across 25+ international facilities.
Business Analyst - Sourcing & Purchasing Supply Chain OperationsBusiness Analyst - Sourcing & Purchasing Supply Chain Operations
UnitedHealth Group with Vivify Health Division2019 – 2021
Assumed a leadership role during the transition phase when UnitedHealth Group acquired Vivify Health, spearheading the supply chain and vendor relations integration process. Collaborated closely with the development team to establish a streamlined API for direct device ordering from the manufacturer to the end consumer.
LOGISTICS SUPPLY CHAIN SPECIALIST
Vivify Health2018 – 2019
Successfully led inventory control for an extensive range of 75,000+ items, including product accessories, while delivering comprehensive shrinkage reports to the COO and CEO on a monthly basis. Oversaw device sourcing to ensure regulatory compliance and adherence to trade standards. Traveled to 3PL locations to inspect operations and maintain HIPAA compliance.
OPERATIONS & WAREHOUSE MANAGER
Datascan2006 – 2017
Led and directed supply chain development initiatives for the in-house Warehouse Management System (WMS), Order Processing System (Salesforce), and Enterprise Resource Planning (ERP) using Microsoft Dynamics/NAV. Oversaw shipping and receiving procedures, coordinating schedules with carriers for over 4,000 weekly shipments, while maintaining inventory control for a vast range of 100,000+ products.
ACCESSORIES MANAGER/LEAD PULLER
Anderson’s Furniture2005 – 2006
I was a pivotal role in managing and staging products for delivery. By implementing strategic measures, I successfully increased delivery efficiency by 25%, enabling the company to accommodate more deliveries within the same timeframe. As a trusted key holder, I meticulously inspected products before shipping to ensure the highest quality standards were met. Through my contributions, I helped streamline operations and enhance customer satisfaction by ensuring prompt and accurate deliveries.
