
Trajectory
Jan 2021 — Mar 2023
Associate Marketing Manager · JACK WOLFSKIN NA
* Marketing Calendar Management: Maintain the master marketing calendar including email cadence, promotional timelines, creative execution, copy writing, and proofreading.
* Partnership Management: Manage key partnerships including the retail relationship for Public Lands implementing a marketing plan supporting store grand openings, enhanced branding in-store and local event sponsorship.
* Retail Marketing: Work with the Jack Wolfskin flagship retail store on assortment, merchandising, and in-store promotions.
* Wholesale Support: Provide support to sales representatives through the coordination of brand marketing materials, seasonal catalogs, trade show displays and retail POP.
Jan 2020 — Dec 2021
SMB Regional Channel Manager · VONAGE
* Partner Outreach: Served as the primary point of contact for 250+ partners with a centralized focus on maintaining active communication to progressively drive referrals, facilitating quotes for service, solution demos, and partner onboarding.
* Pipeline Ownership & Revenue Growth: Pipeline generation of over $20K in monthly revenue; successful in consistently meeting monthly revenue targets of $18K.
* Cross-Functional Collaboration: Facilitated open communication with Regional Channel Manager and Account Executive teams, collaborating on driving partner growth and closing high-value sales.
Oct 2018 — Apr 2019
Client Success Manager · QUIVERS
* High-Volume Account Management: Oversaw a brand client base of 100+ with a category focus on the outdoor industry.
* New Business Opportunities: Pioneered sales growth at the brand and retail level, to include training, capturing revenue through untapped marketplaces, and maintaining a pulse on future opportunities via monthly status calls.
* Relationship Building & Customer Experience: Cultivated and fostered relationships with brand clients and retail partners to ensure a seamless customer experience, while gathering feedback on evolving platform improvements.
* Client Onboarding: Navigated all phases of new client onboarding and served as a source of guidance and information for a diverse range of client needs and inquiries.
* Strategic Planning & Execution: Instrumental contributor in daily conference calls and quarterly business reviews centralized on establishing and initiating strategic direction.
* Technology Acumen: Assimilated working knowledge of SaaS-based technology.
Jun 2017 — Oct 2018
Business Development Manager · ACECAMP
* Brand Building & Key Account Management: Built/developed new wholesale accounts, D2C ecommerce relationships (Fingerhut and Overstock.com), oversaw key accounts for numerous high-profile retailers (Dunham's, Sportsman's Warehouse, and Bass Pro Shops) and spearheaded private label partnerships (Wise Foods).
* National Sales Leadership: Directed distributors and 75 sales representatives across the U.S. with a centralized focus on regulating brand integrity, ensuring consistent messaging, and maximizing sell-through.
* CRM Tool Management: Provided ongoing communication to customers, vendors, and partners via CRM management and communication through HubSpot, including monthly cadence email blasts.
Jan 2016 — Jan 2017
Customer Success Manager · EXPERTVOICE
* Account Management: Managed a multitude of high-value accounts with revenue in excess of $2M and navigated overall strategic direction for brands focused on key influencers in retail, professionals in the field, and on social media.
* Key Account Management: Managed clientele in key categories of Pet and Consumer Electronics, including, Hill's Science Diet, Purina, FitBit, and Skullcandy.
* Customer Engagement: Bolstered/maximized customer engagement through monthly status calls, quarterly business reviews, and marketing calendar development.
* Site Build: Continually monitored site build pre-launch, including brand content, product merchandising, messaging, store set-up, and incentives.
Feb 2013 — Jan 2016
Vendor Relations Manager · SUN AND SKI
* Program Management: Governed a $500K+ annual co-op program encompassing 150+ leading lifestyle/outdoor brands and forged partnerships on product launches (Columbia, GoPro, Patagonia, and The North Face).
* Strategic Planning: Accelerated co-op dollars through formulating and introducing a comprehensive co-op marketing strategy, including a seasonal promotional campaign calendar.
* Marketing Campaigns & Strategy: Developed and launched a diverse range of customized co-op brand marketing campaigns utilizing traditional media, social media, and special events.
* Vendor Relations: Nurtured key relationships with vendors via mutually beneficial contract negotiations, ensuring continued support of internal programs, and fortifying external partnerships that drove revenue and efficiencies.
Apr 2011 — Feb 2013
Assistant Manager Footwear Lead Sales Specialist · WHOLE EARTH PROVISION COMPANY Dallas
* Team Leadership: Rose through the ranks from Retail Staff, to Department Lead, to Assistant Manager with progressive responsibility over facilitating day-to-day operations management of 20-30 store personnel.
* Business Unit Turnaround & Revenue Growth: Pioneered and achieved full turnaround of the footwear department, in turn accelerating overall sales growth by 20%.
* Product Knowledge & Professional Development: Proactively became a product expert with ability to speak with fluency on all product offerings; gained full knowledge of the retail lifecycle.
* Supply & Demand: Maintained active communication with buyers and sales representatives on inventory levels, evolving market/retail trends, merchandising, and a broad range of customer requests.
Activity
Education history
Baker University
Bachelor of Arts in Marketing
Digital Marketing Institute




