benjamin edwards

Senior Director, Shared Services / Consumer Insights (2020 – Present) Liaise with the senior executive team as well as business and corporate leaders to address the organization’s critical focus on enhancing the customer experience, operational discipline, and company-wide areas of scalability and efficiency, performance improvement, and service expansion. Senior Director, Personalization Lead / Transformational Initiative (2020 – 2020) Developed and implemented the company’s personalization and data science initiative in alignment with its strategic enterprise goals. Senior Director, Digital Product Authentication / Connected Product (2018 – 2020) Drove execution of the company’s authentication product strategy, contributing to the product roadmap and supporting customer success through internal and external product enablement. Senior Director, Partnerships & Advanced Innovation / Sustainability (2016 – 2018) Directed end-to-end strategy and execution of a multi-million-dollar external partner marketing program in order to help scale sustainability efforts and goals. Led a diverse team of corporate communications, creative services and partner management in a coordinated effort to accelerate corporate change.