Arun Frances

Owner

2005 – 2020

- Oversaw buying for multiple stores, business budget planning, and administration. accounting functions, purchasing, and bi-weekly payroll to handle financial needs. - Recruited, hired, and trained initial personnel, working to establish key internal functions and outline the scope of positions for the new organization. - Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs. - Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms. - Evaluated suppliers to assess quality, timeliness, and compliance of deliveries, maintain tight cost controls, and maximize business operational efficiency. - Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities. - Consulted with customers to assess needs and propose optimal product solutions. - Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions. - Scheduled product fulfillments and coordinated returns and replacements as needed. - Worked closely with manufacturers for product orders and ensure timely deliveries. - Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns. - Engaged customers in social conversations to create a pleasant and easy shopping experience. - Set, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands. - Demonstrated products and specific features in stores and special events. - Engaged with existing customers on a regular basis to maximize revenue. - Boosted brand awareness, implemented promotional campaigns, and employed sales tactics for Ohana Board Shop_ locations as well as the apparel brands.