Arturo Beamonte

Arturo Beamonte

Export Business Manager · Weld-On Adhesives, Inc

Aliso Viejo, CA

In My Own Words

15+ years in B2B/B2C Client Management • 15+ years in Customer Success • 10+ years engaging with cross-functional teams • 10+ years in Project Development and Management • 10+ years in Sales and Marketing

Client Manager with experience in servicing America, Afro-Eurasia, and Australia regions. Expertise in customer success, sales and marketing for B2B/B2C in wholesale, manufacturing & hospitality industries. Self-directed and collaborative as a member of cross-functional teams. Driven in demanding environments. Persistent, dependable, and creative with excellent rapport building, time management, and negotiation skills.

Work Experience

Export Business Manager

Weld-On Adhesives, Inc

2013 – 2018

Los Angeles Area

• Serviced international Clients worth $50k to $10M+ in annual sales (Georg Fischer, Aliaxis, IKK Group). • Served as a liaison between Clients and the Marketing, Operations, Shipping, R&D, QC, and Customer Service Departments while overseeing the day-to-day operations to ensure timely order scheduling; resolution of customer concerns; and proper handling of shipments, guaranteeing overall client satisfaction. • Managed corporate efforts to maximize international brand presence in the market. • Partnered with Sales and Marketing to facilitate new programs, campaigns, and offerings. • Researched markets and competitor's activities to identify opportunities. • Led export agents in Latin America, Asia-Pacific, and Middle-East to support marketing, sales initiatives, and customer care. • Supported the V.P. of International Sales with strategic account planning. • Provided sales reports for each region (monthly/quarterly) to senior management. • Proactively engaged with Clients to assess and document their needs to deliver efficient results. • New product development (custom formulas, private labels) for specific Clients in collaboration with the R&D and Procurement Depts. (Tigre, IPEX Canada, Calmag UK, DIMCO Greece) that represented more than $500k in annual returns. • Analyzed sales for volume and margins for assigned accounts to provide recommendations for growth. • Designed and implemented annual rebate programs to help business growth in the major regions of operation. • Co-developed the Easy Twist(TM) Can Opener - a product unique to the solvent cement industry - and collaborated with the V.P. of Retail to successfully launch it in superstores such as Home Depot and Lowe's.

Customer Service & Marketing Manager

Trans Ocean Enterprises, Inc.

2009 – 2012

• Increased the international market presence exceeding revenue goals by 33% through the launch of strategic promotions. • Ensured quality customer experience through management and oversight of order sales, fulfilment, and delivery for large accounts such as MGM Grand Hotel and Casino, Urban Outfitters, and ABC Network. • Managed all aspects of special projects and post-delivery support securing customer satisfaction. • Designed and executed web-based promotions, customer training, and marketplace incentives to strengthen online catalogue usage. • Improved and developed the import/export channels to facilitate international sales through collaborative alliances with freight forwarders and warehouses in critical locations. • Researched and analyzed marketing, sales, and industry data to understand competition, prices, and trends; incorporated results in product pricing and marketing/sales programs. • Managed planning, implementation, and participation at seven industry trade shows per year to represent the company in both the U.S. & México.

Regional Manager Corporate Marketing USA

Fiesta Americana Vacation Club (Grupo Posadas)

2007 – 2008

• Effectively launched the Marketing Department in the U.S., spearheading the Vacation Club division by establishing B2B strategic alliances with Azteca America, México Board of Tourism & Aero México Airlines. • Increased market penetration by 12% in six months while employing target advertising campaigns. • Collaborated with Los Cabos and Cancun branches to coordinate and develop corporate marketing and sales strategies and plans. • Leveraged negotiation skills to optimize marketing budgets in print and media planning, pricing, and buying. • Serviced existing Clients and nurtured potential customers while promoting and educating them about the features offered by the Club.

Education

Bachelor's Degree

Universidad del Valle de Mexico

1997 – 2001

Bachelor's Degree

Interests

CampingMountain bikingHiking

Industries

BikeLifestyleOutdoorStreetwearSurfTriathlonHealth & Fitness