Andrea Green
Freelance Graphic Designer · Nidecker North America
Reno, NV
In My Own Words
“I don’t know where I am going from here, but I promise it won’t be boring.” -David Bowie
Work Experience
Marketing Coordinator
Nidecker North America2022 – Present
Marketing coordination for Jones Snowboards, Yes Snowboards, and Now Bindings In house graphic designer Manage team orders Create and manage all Amazon listings, storefronts, A+ listings Hire models and assist in executing studio photo shoots Assist in planning and executing global sales meeting Create digital assets for ENDVR Hybrid position
Freelance Graphic Designer
Dawn Patrol Designs2019 – Present
Design print and digital marketing materials including advertising pieces, social media posts, and logos for company branding Brand marketing SEO Email Campaigns Social Media Presence Brand Content Organization and Implementation
Customer Service Representative
Jones Snowboard, Yes Snowboards, Now Bindings2019 – 2022
The only CSR representing all three brands simultaneously through our Contact Us page, Website Live Chat, Phone Customer Service, YOTPO Web Questions, Social Media Inquiries, and Email. In person and remote. Deep knowledge of snowboards, bindings, split boards, back country gear and safety, sizing and basic repairs. Anything the customer needs to know, I find out. Responsible for our Pro Program inquiries and applications. Problem solving D2C orders and inventory including inventory transfers, web issues, syncing systems, returns, etc. Provide customers with spare parts delivery in a timely matter, even while being remote. Positive brand recognition with the highest level of customer service, resulting in customers for life. 4.5/5 CS rating over with over 14,500 emails answered in 8 months and an average of 23 hour response time. In house inventory counts In 2019, we exceeded our D2C sales goals. In 2020, we are 98% on our way to our sales goal by mid-Dec (end of year ends March 31).
Marketing Manager, Sales, Graphic and Web Designer
Stand Creative Studio2018 – 2019
• Designed print and digital advertising and branding for 30+ clients • Started and maintained three social media platforms, including creating all content • Determined 200+ SEO keywords for each client and created website copy around SEO strategies • Wrote all proposals for potential clients • Gained 20% more clients in 6 months with 80% being retainer clients • Responsible for project management timelines for all design work • Hire contracted photographers to develop look and feel of clients company
Event Planner, Brand Ambassador, New Employee Trainer, Tour Guide
10 Barrel Brewing Co2016 – 2018
• Utilize 4 social media platforms to advertise upcoming events • Contribute ideas and create content for the marketing department • Dedication to learning the extensive knowledge of the brewing process • Educate and entertain groups of up to 30 people • Collaborate with Events Manager and Pub Events Coordinator in fully planning, preparing, and executing events with up to 4,500 in attendance, while managing travel schedules and overlapping/divided event resources • Decide which vendors and bands to book, while being key contact with prompt and professional communication • Raised $31,350 in prizes for company events • Connect with 48 local “Charity of the Month” across four 10 Barrel pub locations • Trained 42 new employees over two years, with 10% being promoted to manager positions • Perform highest level of customer service shown by my 97% positive rating on our customer feedback, which results in high retention rates, positive brand recognition, and maintained professional relationships • Manage my responsibilities so I am able to implement teamwork and leadership skills to help fellow coworkers, resulting in an overall positive brand experience
Education
Interests
Industries
Activity
Recent posts, comments and shares.