Amber Smith
Sales Account Manager & Customer Service Representative · Reach Mfg.
Long Beach, CAIn My Own Words
I'm extremely well rounded and have worked for a variety of companies in various roles gaining a great deal of experience. I have an Associate's & Bachelor's degree in the Communications and Media Arts field. I'm extremely comfortable in customer service type positions, and have excelled in marketing & promotions whether it be in an office or working at an event or tradeshow. I can handle any reception or administrative duties, and also perform well in sales. I have previous management experience of small teams (up to 6 people) and have an exceptional grasp of developing successful business client relationships. I work well with a team or by myself, and am always willing to take on any challenge or learn something new. I'm looking for the right opportunity to fulfill my 'dream job' in the fashion and action sports world.
Work Experience

Sales Account Manager & Customer Service Representative
Reach Mfg.2016 – Present
Provides key support at this leading manufacturer of custom headwear. Directly assisting the sales department in regards to data entry, order management, customer service inquiries, and payment processing for new and existing accounts. Provides direct phone and e-mail support to customers walking them through our capabilities and ordering process.
Field Marketing Specialist
MKTG Inc.2015 – 2016
Executes responsible consumer engagements on a high profile multi-million dollar regional tour for Santa Fe Natural Tobacco Company to increase awareness and stimulate trial of a product. 100% travel position, with a focus on retail, festivals and guerrilla marketing executions in adult-only bar & nightlife facilities. Excelling in business-to-business relationships between client, agency, and activation venues.
Education
Associte of Science in Communication & Media Arts
Suny Erie Community College2006 – 2008
Associte of Science in Communication & Media Arts
Bachelors in Media Production
The State University of New York at Buffalo2008 – 2010
Bachelors in Media Production
Interests
Industries
Activity
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