Alyson Borrego
Programs Coordinator · Arcadia Retirement Residence
Covina, CAIn My Own Words
Seeking a career that utilizes my strong communication and customer service skills with over 8 years of sales experience.
Work Experience
Programs Coordinator
Arcadia Retirement Residence2018 – 2020
-Develop rapport with residents, employees, entertainers, speakers, and visitors. -Maintain tight production timetables and quality standards to give audiences exceptional offerings. -Provide ongoing direction and leadership for program operations. -Orchestrate smooth and efficient program development by collaborating cross-functionally across departments. -Create standard operating procedures. -Pitch and build new programming strategies and one-off feature shows to boost audience interests and diversify offerings. -Develop, implement, and coordinate programs and weekly events for independent and assisted living residents. -Lead coordinator in developing and implementing iPad manuals for all incoming residents; lead coordinator for all spiritual wellness offerings. -Facilitate scheduled games, excursions, musical and cultural programs, and lectures. -Design and distribute flyers and newsletters. -Member of the Safety Committee Team
Sales Lead
Mahina Maui2017 – 2020
-Coach and train new hires. -Monitor local competitors -Handle customer questions and complaints. -Visual merchandising and store displays to maximize sales -Monitor social media and online sources for industry trends.
SALES SUPERVISOR
Soha Living2013 – 2019
-Coach and train new hires. -Efficient in front of house operations, point of sale cashier and inventory control. -Direct sales and customer service experience. -Implemented new process for internet order fulfillment. -Held top sales multiple times.
Sales Associate
Trina Turk2016 – 2017
-Clientele based. -Grass Root Sales oriented. -Visual merchandising. -Social Media Manager of @trinaturkhonolulu -Honors: "Top Sales Associate Award" - multiple months
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