Alexis Sanders
Assistant Manager · Helly Hansen Inc.
Seattle, WA
Work Experience
Assistant Manager
Helly Hansen Inc.2018 – Present
Driven by KPI's, leading team members to focus on customer service, propagating metrics beyond corporate predictions for conversion, UPT, and GM. Serves as managing brand ambassador, achieving more than $150k in personal sales in nine months. • Store operations including hiring great staff, problem solving, inventory management, sell-through and replenishment of merchandise, opening and closing, and overall store management • In-store merchandising and maintaining store appearance, including campaign execution, for effective visual appeal • A history of thriving in a fast-paced sales environment while continuing to provide a high level customer experience to multiple clients and training team members to the best of their ability
Sales Manager
Gregg's Greenlake Cycles2015 – 2017
Technical sales, team building, sales analysis, inventory management, customer service, and visual merchandising • Implemented key changes: reducing labor costs, increasing sales, and growing customer base/loyalty • Created and maintained customer accounts, special order processing, cash handling, cycle counts, transferring inventory, and providing insight for buyers • Generated engaging customer interactions with an energetic passionate demeanor, an ambassador to the brand attitude with in-depth product knowledge, while coaching staff to do the same
Sales Lead
REI (Recreational Equipment Inc)1997 – 2003
• Engaged and educated customers about products and services helping them make informed buying decisions enhancing their recreational experiences • Researched, created, and administered public clinics/sales presentations demonstrating outdoor products and principles to drive sales, attract new customers, and generate positive media coverage • Employee Appreciation Award: 2011 for providing exceptional customer service/education, crew member training, and exceeding membership sales goals.
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