Alexander Cefalo
Global Sales Executive
Lafayette | United States
Skills
No information
Interests
No information
Industries
No information
Trajectory
Jan 2018 — Now
Global Sales Executive · Standup Gardens Inc
? Management of Sales and Operations.
? Instrumental in all parts of the sales process ranging from qualification, to outreach, quoting and final sale.
? Packing and distribution logistics of gardens.
? Billing and Accounts Receivable.
May 2018 — Now
Remote Sales Team Leader/ Supervisor · Vail Resorts
? Responsible for maintaining daily operations of a high volume inbound call center covering multiple resorts and lines of business.
? Senior Staff Member as Closing Supervisor.
? Support agents through telephone, email, and multiple chat platforms (Push2Chat, Slack, Skype, & Microsoft Teams).
? Timely response required for guest phone calls and emails daily.
? Production and analysis of payments, metrics, and other administrative and operations reports.
? QC reporting and Analysis for all sales divisions in summit county reservations.
? Assist with coverage and support as needed.
? Maintain email inboxes for all summit county reservations departments.
? Trainer for new vacation travel consultants in the Sales Champion Involvement Program.
Jan 2016 — May 2018
Remote Vacation Sales Agent · Vail Resorts
Responsible for lodging reservation sales and enrolling guests in accommodations, ski and ride
lessons, equipment rentals, ski lift tickets, transportation, and coordinating vacation experiences of a lifetime.
? Responsible for receiving inbound calls from guests interested in vacationing at Keystone and Breckenridge Resorts.
? Regularly achieved and exceeded sales goals.
Aug 2014 — Jul 2015
Paymode-X Vendor Advocate · Bottomline Technologies
? Responsible for customer acquisition and referrals on behalf of the existing client base.
? Education, communication and facilitation of the product and services provided to our customers.
? Liaison and Case Manager for said clients.
Aug 2012 — Jul 2014
Ecoast Marketing-Business Development Representative · SKILLS AND SOFTWARE SYSTEMS
? Main job responsibilities consisted of business to business outbound cold and warm calling.
? Required a heavy call volume daily to produce lead opportunities for companies that were looking to generate revenue.
SKILLS AND SOFTWARE SYSTEMS:
• Microsoft Office Suite • Lodging Management System
• Salesforce • Confluence
• Adobe Connect • Inntopia
•Google Suite • Quick18
• Vidyo • Skype
•GoToMeeting • Navis
• Avayaa Phone Systems • Homegrown CRM and Data systems
Jun 2008 — Sep 2008
Intern · Redbull
Activity
Education history
Plymouth State University
Bachelor of Science
