Adrienne Ellis
Project Manager · SPARC Retail
Huntington Beach, CA
In My Own Words
Realistic Optimist with extensive experience in Communication, Organization, and Project Management
Work Experience
Project Manager
SPARC Retail2017 – Present
• Manage training sites for 30+ outdoor lifestyle Brands including Burton, Cannondale, Hydro Flask, Shimano, Trek, Yakima, YETI Coolers, etc. • Act as liaison between Clients (Brands, Retailers) and Web Development teams • Coordinate an average of 350 Web Development projects and tasks annually, in addition to daily maintenance requests • Improve efficiency by adapting to different communication styles • Maintain strong attention to detail and organized deadlines to ensure projects are completed in a timely manner • Conduct internal team meetings for regular status updates • Assist Brands with managing training content, assets, and reports • Serve as Customer Support Supervisor by assisting with general user inquiries • Create and regularly update how-to guides for various Admin user types • Work with variety of users to walkthrough Admin Dashboard for managers and reps to better understand available tools • Discuss best practices and strategies for brands to improve user engagement • Regularly check in with Brands to ensure client expectations are met • Assist with expansion of training programs to global markets • Assist with launch of new retail training platform for cannabis industry
Marketplace Operations Coordinator
Houzz2016 – 2017
• Assist in problem solving of post-sales inquiries • Coordinate between consumers and sellers/vendors to decide on resolution • Aim to meet weekly/monthly/quarterly goals
Shop Supervisor
Lorna Jane2016 – 2016
• Become expert in brand and product knowledge • Represent brand culture in and outside of workplace • Track sales of individual employees and as a store
Sales Associate
Elison Rd.2015 – 2016
• Assist in visual merchandising for new shipments and social media • Display knowledge of products and change in trends • Adapt to changes in floor set every week
Sales Associate
Quiksilver2015 – 2015
• Process new product and assist with floor set-up • Understand specialty products • Share knowledge of team riders
Sales Intern
Quiksilver2014 – 2015
• Assist sales department and merchandising team projects • Organize sample lines and assist during sales events
Gallery Assistant
Christian Hohmann Fine Art, Inc2012 – 2014
• Designed art gallery brochure • Performed updates on catalog layouts • Facilitated inventory management tasks • Assisted with digital and social media efforts • Provided support at private home showings and exhibitions as needed