Adam Zydek
Parts and Warranty Manager
Chicago Ridge | United States
Skills
No information
Interests
No information
In my own words
— Adam<p><span style="background-color: rgb(255, 255, 255); color: rgba(0, 0, 0, 0.9);">Currently as a Parts and Warranty Manager, I specialize in advanced claims management, strategic reporting, and process optimization.
My expertise with technical software, including Microsoft Excel and Power BI, enhances my ability to generate and validate claims, manage allocation and warranty reports, and efficiently oversee recalls and campaigns within systems. I excel at developing new processes to improve operational efficiency.</span></p><p><br></p><p><span style="background-color: rgb(255, 255, 255); color: rgba(0, 0, 0, 0.9);">With a proven track record of analyzing data to identify trends and drive informed decisions, I am dedicated to continuous improvement and strategic opportunity identification. My previous roles involved creating productivity tools, ensuring compliance, and managing budget and performance reports. As I advance in my career, I am committed to leveraging my skills to contribute to organizational success and embrace opportunities for leadership and strategic impact.</span></p>
Trajectory
Apr 2024 — Now
Warranty Manager · Transervice Logistics
• Claims Management and Processing - Expertise in generating, validating, and entering new claims into manufacturing websites and TMT systems. Proficient in managing claim numbers, filing, and ensuring accurate payment entries and closures.
• Advanced Reporting and Analysis - Skilled in compiling and analyzing allocation and warranty reports. Ability to integrate payments from manufacturers and create detailed reports for tracking and monthly submissions.
• Efficient Recall and Campaign Management - Proficient in entering and monitoring recalls and campaigns in the company system. Experience in developing and maintaining processes for campaign updates and claims management.
• Strategic Opportunity Identification - Competent in identifying and evaluating opportunities through detailed analysis of the invoice systems. Ability to streamline processes and uncover potential improvements.
• Process Optimization and Tracking - Demonstrated capability in developing and implementing new filing and tracking processes in TMT. Strong focus on improving efficiency and accuracy in submissions and documentation.
Dec 2020 — Now
Business Analyst · Transervice Logistics
• Evaluate monthly KPIs to business standards to provide monthly detailed reporting
• Perform daily financial analysis to comprehend spending and generate weekly/monthly financial statements
• Create, maintain and monitor company dashboards in Power BI and Klipfolio, including international customers
• Manage constantly changing unit detailed roster
• Created reporting insights for general/operations managers to run the operation. Ex: Units maintenance statuses, utilization reports to optimize units lifespans, project statuses, resource manpower planning, etc.
• All unit mileage tracking for reporting and billing
Jul 2017 — Aug 2020
Analyst · United Airlines
Finance/Sales and Accounting, Long Term Planning – Resource Planning, Short Term Planning – Manpower Planning
• Analyze, create tools, enhanced and streamline reports created for distribution to management that enable productivity monitoring
• Subject matter expert for Customer Service Vouchers auditing maintaining compliance with requirements and guidelines
• Create and distribute a Sales and Accounting overview Scorecard to measure office functions and productivity
• Created and distributed Customer Service Management performance report measuring and tracking for ORD airport
• Building, evaluating, and executing employees bids for shifts, vacation, days off, and budget effecting areas
• Assist in the development and maintenance of advance work schedules for station operations
• Prepare and keep track of information and reports pertaining to budgets, office forecasts, operations and performance
• Personnel-related duties including provisions of union agreements and company policy
• Manage trades between union employees according to contract guidelines
Oct 2015 — Jul 2017
Cargo Revenue Management - Flight Optimization Team · United Airlines
• Updated customer and station cargo allotments from all regions
• Allotment management requiring communication daily with Inside Sales Reps and Account Executives in every region to ensure cargo flight bookings, records and cargo could fit available capacity
• Managed Corporate Cargo’s SalesForce and SharePoint accounts by uploading reports
• Answered incoming capacity calls from the ISRs, international and domestic warehouses and the call center
• Updated airway bills with required information, such as contract rates and allotment specification
• Input customers into system, re-drive AdHocs and update system with historical data for forecast accuracy
• Participated as admin in product testing and implementation of new allotment management system for Cargo Operations
• Created a new tool imperative to flight schedule that showed dates, routes, widebody/narrowbody and specific aircraft type
Feb 2015 — Mar 2016
5050 Sales Rep · Chicago Bulls
• Accurately handled the sale and distribution of thousands of tickets, following program requirements and while providing fans information about the Chicago Bulls charities
Sep 2014 — Jan 2016
Marketing Consultant · Focused Online Marketing
• Website updates using HTML and CSS to complete customer products
• Utilize WordPress content management system to build websites
• Provide guidance on websites user interface to complete projects
Aug 2015 — Oct 2015
Marketing Coordinator · AAA Rental
• Utilizing rental operating systems to create accurate orders for customers while providing a positive experience
• Improving marketing strategies in SEO development, website design, and Social Media Marketing
Sep 2014 — Dec 2014
Video Editing/Content Production - Intern · GoodHeart-Willcox
• Created over a dozen videos to promote new and existing products with Camtasia software
• Website/file auditing to maintain current data and information integrity for the company
• Analyze historical pricing data to help guide future pricing initiatives
• Utilize Firebrand software to gather and organize information to update product information
• Effectively managed social media communications, engaging with Facebook and Twitter
followers with questions or comments
• Took Control of email blasts for marketing campaigns and survey data
• Assisted with textbook sampling by packing approximately 1,100 books for shipment
May 2014 — Aug 2014
Social Media Coordinator · DigitalGroundUp
• Created and publish digital marketing blogs aimed to interest the SEO and SEM community
• Built customer following and answered questions regarding the blogs and product information
• Tracked, organized and reacted to analytical data generated to make the company’s plan more efficient
• Represented a professional image for DGU at the 2013 Techweek Chicago – LAUNCH Competition
May 2012 — Aug 2012
CSR · United Airlines
• Preparation of facilities for the Merger of United and Continental Airlines
• Research and Prepare Employee Records for H.R. / Employees
• Teach and train employees in the operation of the new equipment
• Assist in the Technical repair of security badges as needed
Activity
Education history
Eastern Illinois University
Bachelors in Marketing and Entrepreneurship | 2011 - 2013
Moraine Valley Community College
Associate of Science | 2010 - 2012
