Adam Collardey
Principal · Hai Bridge Consultancy Group
San Diego, CA
In My Own Words
10+ years creating innovative consumer electronics products and solutions for the global community. Ocean and Clean Water Advocate. US–China Relations. Blue Vision Summit 6, Surfrider Foundation Delegate, Washington DC, May 2017 https://bluefront.org/ Asia Society, Program Development and Young Professionals Group Leadership, 2008-2012 https://asiasociety.org/ Strait Talk, Taiwan Strait Conflict Resolution Symposium, USA Delegate, Berkely, CA 2009 http://www.straittalk.org/
Work Experience
Principal
Hai Bridge Consultancy Group2019 – Present
Your bridge between China and the USA. https://www.haibridgeconsultancygroup.com/
Director of Production & Logistics
ThinkWrite Technologies LLC2018 – 2019
Makers of headphones, headsets, USB chargers, and other hardware accessories for the classroom. • Head of global manufacturing, procurement, component sourcing, supply chain, inventory, warehousing, and customer logistics. • Established and enforced quality assurance guidelines and standard operating procedures with 3rd party auditing firms. • Collaboration with product development team on new product design, NPI process, and regulatory certification guidelines.
Quality Assurance Manager
Treeline Interactive2018 – 2019
Custom development firm specializing in the Internet of Things, mobile apps, and web applications. • Responsible for managing quality within software and hardware solutions for Treeline clients and platforms.
Quality Assurance Engineer
Phunware Inc.2016 – 2018
Mobile application developer and SDK provider for leading entertainment, sports, healthcare, retail, and residential brands. • Released newly designed FOX, FX, and Nat Geo applications with video on demand and live streaming, securing additional revenue. • Led scrum meetings, advised on best agile practices and A/B testing, and led top-priority and confidential projects for FOX. • Updated indoor way-finding applications featuring BLE beacons. • Validated integrations using Optimizely, Segment, Localytics, Conviva, Adobe Heartbeat, Fabric, AWS, Charles, and TestRail. • Trained and managed other QA Engineers for on-boarding, overall program success, and on key analytics platforms.
Product Owner, Reverse Logistics
GoPro2015 – 2015
RMA policy and relationship management with contract manufacturers, distributors, retail partners, sales, and customer support. Daily, weekly, and monthly reporting of key metrics. BOM management and product launches. • Designed and implemented new global test systems that created a 10% increase in usable replacement cameras, equal to over $150,000 in refurbished camera sales. • Established global standard operating procedures and documentation for 7 camera models, including site audits, new site setup, test equipment calibration, and Gage R&R studies in Riverside, the Netherlands, Singapore, Hong Kong, and Shanghai. • Improved partnerships directly with key manufacturers in Shenzhen and Guangdong including Jabil, Chicony, and Skylight. • Assisted with quarterly business reviews and DFMEA for the Karma drone program.
Technical Support
GoPro2012 – 2015
• Data analysis and executive presentations for the HERO4 and Session camera Early Field Failure Analysis program. • Managed international POP display support system and global call center ACD telecom systems integration. • Collected customer feedback in order to improve future products and software releases.
Product Manager
Pogoplug2010 – 2011
Cloud Engines, Inc. the makers of Pogoplug, a Linux-based plug computer that enables online and mobile access of your personal hard drive content. Startup backed by the Foundry Group, Morgan Stanley, and Softbank Capital. • Launched Pogoplug Series 4, Pogoplug Mobile, and Buffalo CloudStor. • Managed and negotiated RFP in Taiwan to select contract manufacturer. • Product marketing translation management with Softbank for product launch in Japan. • Designed, conducted, and analyzed the results from a 3-day product marketing user focus group and presented the findings to the VP of Sales and Marketing.
Quality Assurance and Technical Support
Pogoplug2009 – 2010
• Tested and published 6 mobile applications for iOS, Android, Windows, Blackberry, and Palm. • Managed mobile development with remote team based in India. • Created a multi-language knowledge base in HTML. • Engaged with online customer forum to collect product feedback and new feature wish-lists.
Technical Writer
D-Link2007 – 2008
A designer, developer, and manufacturer of wireless computer networking equipment. • Created technical documentation for D-Life internet camera, VoIP phone, and internet phone recorder. • Awarded VPN interoperability certification and an IDSA IDEA concept phone award. • Setup translation management system for international technical documentation and marketing content.
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