Account Director

ROLE

The Senior Project Manager for VIRTUE Vienna operates as the control tower for key client projects not only for the Austrian market.

She/he is responsible to track the health of all projects and supports the Account Team, Leadership Team and Growth Team to assure that projects are set-up and completed successfully.

When required the Senior Project Lead will be in direct correspondence with Client partners and act Client facing during meetings, specifically during the set-up phase of a project or partnership, but also during production phases or when sharing of reconciliations and project tracking.

RESPONSIBILITIES

• Autonomously translate client brief into requirements: develop scopes, budgets, timelines for projects and retainer set-ups across existing and new clients.
  • Directly maintain projects (paid, pitch & interco) in all systems (Salesforce, Netsuite, Workday)
  • Track projects when live: manage changes to the project scope, timings, and costs using appropriate verification techniques
  • Align with Resource and Operations to monitor resource feasibility and red-flag potential bottlenecks throughout the process
  • Handle project closure, reports and reconciliations including profitability checks, defining key learnings for upcoming briefs to be played back to Leadership teams when required, both internal and Client facing.
• Support the Resource and Operations team to build and maintain freelance relationships and negotiate rates to assure good value deals.
• Identify and manage best suiting third party suppliers for efficient and effective project execution
• Support the Resource and Operations team to assure that internal resources and third parties/vendors are utilised at max accountability and relevance throughout execution of projects
• Consult with the Leadership Team as well as Operations to give recommendations on process optimization, resource accountability and overall project profitability
• Operate as go-to person for the Account team for consultation and problem solving throughout each project stage

SKILL REQUIREMENTS

• At least 8 years of experience in creative project management (or similar) field at agencies or brands with proven team/department management experience
• Must be German-speaking, mother tongue or bilingual. Also fluent in written and spoken English
• Proven organizational skills and abilities
• Experience building budgets (project, retainer), timing plans, working with vendors
• Excellent Client communication skills, experienced starting and deepening client partnerships
• Creative problem-solving
• Excellent communication - written and verbal
• Agility, adaptability and flexibility
• Conflict resolution and proven management skills
• Self-awareness and encouragement of others
• Positive reinforcement and supporting a culture of innovation with the other teams
• On-going pursuit and growing knowledge of industry (media and creative agencies, video and photography production, brand) and competition.